3 principal c jobs found

Job Title: Contact Centre SME (CCaaS) Day Rate: £500/day (OUTSIDE IR35) Location: Hybrid in London Contract Length: 12 months Contact Centre SME (CCaaS) - Role & Responsibilities Act as the subject matter expert for Contact Centre and Customer Experience (CX) technologies, providing strategic guidance to clients and internal stakeholders on modern CCaaS solutions. Support business growth by shaping opportunities, leading customer workshops, contributing to proposals and RFP responses, and working alongside sales and delivery teams to secure new engagements. Build and maintain strategic relationships with technology partners, including NICE, Genesys, AWS and other key vendors, driving joint go-to-market initiatives and solution development. Advise enterprise clients on Contact Centre transformation, cloud migration, AI, automation and digital customer engagement strategies, influencing senior business and technology decision-makers. Contribute to the...

Technical Project Manager/Scrum Master (Hands-on Development) - Hybrid London Start Date: August/September 2026 Duration: 3-6 months (Likely Extensions) Day Rate: £800-£900 per day (Negotiable) IR35 Status: Outside IR35 Location: London (Hybrid - Minimum 3 days per week onsite) Key Skills & Experience: Technical Leadership & Delivery Proven experience operating as a Technical Project Manager, Scrum Master or Technical Delivery Lead. Strong Agile delivery experience across multiple software development teams. Experience managing complex technical projects within Banking or Capital Markets. Comfortable managing both technical delivery and stakeholder expectations. Strong understanding of software development life cycle, Agile methodologies and engineering best practices. Hands-on Software Development: This is a hands-on technical role. Candidates must remain technically active and able to contribute directly to software development....

Enterprise Architect - AI Transformation & Centre of Excellence Contract, Outside IR35, London Hybrid, Initial 6 months (likely to extend), ASAP start We're supporting a leading consultancy on an AI transformation programme for a major end client, standing up a new AI Centre of Excellence. We're looking for an experienced Enterprise Architect to lead the architectural and operating model thinking behind the build. This isn't a technical AI build role. It's a strategic, cross-business position for someone who can operate holistically across a large organisation, understand where AI genuinely creates value, and translate that into an operating model and architecture the business can actually run. What you'll be doing Leading enterprise and business architecture input into the design of a new AI Centre of Excellence Working across the business to identify where AI can create genuine commercial or operational value, not just where it's technically possible Shaping...