Outside Spy
Milton Keynes, UK
Your new role You will lead the design and implementation of the Service Configuration Management practice, including creating a comprehensive roadmap, goals, and objectives. Furthermore, you will engage and manage relationships with stakeholders to ensure alignment and support for the practice. You will also align, document, and maintain policies, processes, and procedures, ensuring periodic reviews and updates. Moreover, you will address and resolve any cross-functional issues that arise within the practice. Additionally, you will lead the creation and agreement of all relevant data models.In addition, you will oversee design and build activities in a multivendor environment and support the Request for Proposal (RFP) process. You will develop the organisational design for the Service Configuration Practice and its operations. You will ensure consistent execution of the service across the organisation, integrating with other processes, systems, teams, and roles. Furthermore, you...