£400 - £425 per day
Outside Spy
England, UK
Defect Manager (payments experience)
Start: ASAP Duration: 12 Months Pay: £400-425 (OUTSIDE IR35) Location: 100% on site in Basildon
Job Summary:
My client is search for an experienced Senior Defect Manager for a 12-month contract within the Payments and Financial Services domains.
In this role, you'll manage defect triage, reporting, and resolution efforts, taking accountability for the defect lifecycle, and driving quality improvements.
Key Responsibilities:
Defect Management: Oversee lifecycle, ensuring thorough documentation and root cause analysis.
Stakeholder Communication: Act as main contact for escalations, managing senior stakeholder expectations.
Triage & Escalation: Lead sessions, escalate issues, and facilitate resolutions.
Project Support: Coordinate defect handling across projects, optimizing efficiency with Test Managers.
Experience Required:
Strong experience in JIRA (Rich Filters and dashboards)
Strong Payments/Financial Services...