5 customer service jobs found in Durham

Position: 2nd Line Desktop Engineer Location: Durham Type: Contract - Outside IR35 Overview: A leading business based in Durham is seeking a skilled 2nd Line Desktop Engineer to join their IT team. The ideal candidate will handle 1st and 2nd line desktop support issues and contribute to various ongoing IT projects. You will support and troubleshoot both hardware and software issues. Key Responsibilities: Provide 1st and 2nd line desktop support to end-users. Assist in the installation, configuration, and support of Windows operating systems (Windows 10 and Windows 11) on laptops. O365 support and user admin Troubleshoot and resolve desktop operating system issues on laptops. Swap out machines and address any ongoing technical issues for users. Contribute to the rollout of Windows operating systems Hardware support, Printers, laptops etc. Requirements: Proven experience in desktop support, particularly 2nd line support. Strong knowledge of Windows 10 or...

Position: 2nd Line Desktop Engineer Location: Durham Type: Contract - Outside IR35 Overview: A leading business based in Durham is seeking a skilled 2nd Line Desktop Engineer to join their IT team. The ideal candidate will handle 1st and 2nd line desktop support issues and contribute to various ongoing IT projects. You will support and troubleshoot both hardware and software issues. Key Responsibilities: Provide 1st and 2nd line desktop support to end-users. Assist in the installation, configuration, and support of Windows operating systems (Windows 10 and Windows 11) on laptops. O365 support and user admin Troubleshoot and resolve desktop operating system issues on laptops. Swap out machines and address any ongoing technical issues for users. Contribute to the rollout of Windows operating systems Hardware support, Printers, laptops etc. Requirements: Proven experience in desktop support, particularly 2nd line...

Position: 2nd Line Desktop Engineer Location: Durham Type: Contract - Outside IR35 Overview: A leading business based in Durham is seeking a skilled 2nd Line Desktop Engineer to join their IT team. The ideal candidate will handle 1st and 2nd line desktop support issues and contribute to various ongoing IT projects. You will support and troubleshoot both hardware and software issues. Key Responsibilities: Provide 1st and 2nd line desktop support to end-users. Assist in the installation, configuration, and support of Windows operating systems (Windows 10 and Windows 11) on laptops. O365 support and user admin Troubleshoot and resolve desktop operating system issues on laptops. Swap out machines and address any ongoing technical issues for users. Contribute to the rollout of Windows operating systems Hardware support, Printers, laptops etc. Requirements: Proven experience in desktop support, particularly 2nd line support. Strong knowledge of Windows 10 or...

Service Desk Engineer - Hybrid - £400/day Outside IR35 | Cisco | Windows | Powershell | Azure | AWS | Microsoft We are seeking an experienced Service Desk Engineer who is passionate about delivering exceptional customer experiences . This role is central to ensuring our clients feel informed, supported, and confident in the service they receive. The successful candidate will take a customer‑first approach to service delivery, communicating clearly and proactively throughout the entire ticket lifecycle. Alongside strong technical capability, the role requires a collaborative mindset, a genuine interest in technology, and a commitment to continuous improvement while supporting a diverse and growing global client base. £400 per day Outside IR35 Hybrid working, Durham 12-month contract Key Responsibilities • Act as a technical escalation point , providing guidance and support to junior team members through mentoring and knowledge sharing • Deliver...

Senior Network Engineer | Contract Outside IR35 | North Yorkshire 1 day per week onsite I'm currently supporting a key client on a large-scale infrastructure transformation programme and am looking for an experienced Network Engineer to join the project team. This is a hands-on delivery role focused on network migration, infrastructure transformation and the decommissioning of legacy environments as services are moved into the client's own datacentre estate. Key Responsibilities Network migration and transformation activities Decommissioning legacy network infrastructure Supporting the migration of services from managed service environments into customer-owned infrastructure Network implementation, configuration and troubleshooting Working closely with infrastructure, server and project teams Supporting both planned and out-of-hours network changes where required Technical Requirements Strong Aruba networking experience Cisco switching and routing...