£250 - £300 per day
Outside Spy
Newport, Wales, United Kingdom
Senior Desktop Support Engineer £250-300 per day, Outside IR35 Initial 5 Month Contract (very likely extensions) Hybrid - 2-3 days per week in Newport office About the Role We’re working with a services business that has several sites and needs a Desktop Support Engineer to look after its staff, their devices and the day-to-day IT they rely on. This is a hands-on role, done face to face with users. Many of the people you’ll support are not confident with technology, so a big part of the job is showing them what to do, explaining things in plain language and fixing problems at their desk rather than over the phone. The business uses Microsoft 365, Intune and a mix of on-premise and cloud systems. A separate infrastructure team looks after the servers and cloud platform. Your job is the user side: devices, printers, Wi-Fi, accounts and connectivity. The role suits someone who has worked in a small or mid-sized company, has been close to the users, and...