2 servicenow consultant jobs found

Service Management Consultant (Service Desk), £540 per day outside IR35 3 months initially, Remote Working & London Bench IT require an experienced Service Management Consultant to focus on the Service Desk to conduct a full operational review, identify performance gaps, and lead the transformation of the service desk through process optimisation, automation, AI integration, and modern tooling to deliver measurable improvements in user experience, efficiency, and cost-effectiveness. The successful resource should have the skills and experience included below. Please note this role is working 2-3 days per week in London. Experience: Proven record of delivering against IT Service Management (ITSM) Proven track record leading service desk transformation initiatives Deep knowledge of ITIL (ITIL4 certification preferred) Experience with leading ITSM platforms (ServiceNow, Jira SM, etc.) Strong analytical and data-driven decision-making capability...

Cloud Consulting have an urgent requirement for an experienced AWS DevOps Engineer to work on a high-profile project for a leading government department. The role is a hybrid one - 1 or 2 days on-site in Croydon, and 3 or 4 days remote, and is outside of IR35. You should be SC and NPPV3 cleared. As a DevOps Engineer, you will: Build and automate secure AWS environments following best practices Drive DevOps culture-collaboration, transparency, and continuous improvement Support multidisciplinary agile teams and remove delivery blockers Lead workshops, manage technical escalations, and champion servant-leadership Deliver highly available, secure, and scalable cloud platforms Key Skills & Experience (Essential) 5+ years with AWS services (EC2, RDS, Aurora PG, VPC, S3, IAM, CloudWatch, KMS, etc.) Strong Terraform experience Proficiency in Linux, Docker , and Amazon Linux 2023 Solid Jenkins + Groovy pipelines experience Strong Scripting...