5 service desk analyst jobs found

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We're looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract. This is a fully remote opportunity where you'll provide 1st and 2nd Line Support, helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you'll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Administer...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We're looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you'll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you'll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and...

Service Desk Analyst (1st & 2nd Line Support) Location: Fully Remote (UK) Contract: Initial 6 Months Rate: £200-£250 per day (Outside IR35) Start Date: ASAP The Opportunity We’re looking for an experienced Service Desk Analyst to join a busy IT support team on an initial 6-month contract . This is a fully remote opportunity where you’ll provide 1st and 2nd Line Support , helping users resolve technical issues while delivering excellent customer service. Working within a Microsoft-centric environment, you’ll support end users across Microsoft 365, Azure, hardware, and business applications while managing incidents through Jira and other ticketing systems. Key Responsibilities Provide 1st and 2nd Line technical support via phone, email, and remote support tools. Troubleshoot and resolve hardware, software, operating system, and connectivity issues. Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, SharePoint, and...

IT Service Desk Analyst (1st/2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support in a fast-paced, customer-focused environment. Remote Outside IR35 £150 - 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly to non-technical users. Strong troubleshooting and problem-solving skills. Must be available to start immediately. Candidates currently serving a notice period or unavailable until the end of June will not be considered. Key Responsibilities Provide 1st and 2nd Line IT support to end users via phone and remote support tools....

IT Service Desk Analyst (1st / 2nd Line Support) Our client is looking for an experienced IT Service Desk Analyst to join their team on a contract basis. This is a fully remote role requiring an immediate start. The successful candidate will provide 1st and 2nd Line technical support in a fast-paced, customer-focused environment. Remote Outside IR35 £150 - 175 per day Essential Requirements Previous experience in a 1st and/or 2nd Line Service Desk support role. Microsoft ENTRA Excellent verbal and written communication skills. Confident and professional telephone manner. Ability to communicate technical information clearly to non-technical users. Strong troubleshooting and problem-solving skills. Must be available to start immediately. Candidates currently serving a notice period or unavailable until the end of June will not be considered. Key Responsibilities Provide 1st and 2nd Line IT support to end...