27 service designer jobs found

Our client is looking for a Service Designer to work on an initial 3 month Outside IR35 contract. This would be working mainly remote with possible travel required to mainly Newbury, London or Birmingham. Candidates would require an active SC clearance. * A Service High-Level Design (SHLD) document o Update the customer-facing high-level overview of the service solution which can be used in conjunction with the Programme's work-package for designing, building and establishing the Service Model that is compliant with the contract. This can be used to gain customer approval for the design. * RACI model o Provides a high-level overview of the activities involved in the build and run phases, and identifies while roles are responsible, accountable, consulted and informed throughout. o This is generally included as an artefact linked to the SHLD. * Requirements Traceability Matrix (RTM) o The RTM provides a structure to collate the customer requirements (whether directly provided or...

Senior NHS Business Analyst Rate (Outside IR35) £400 - £500. Onsite Requirements: 2/3 days a week (hybrid). Health & Care Transformation Contract Inside/Outside IR35 TBC NHS Programme Delivery Our consultancy division is currently supporting several live transformation contracts across NHS customers, focused on neighbourhood health, EPR optimisation, integrated care, and service redesign. Due to continued programme demand, we are seeking a Senior NHS Business Analyst to lead complex discovery and early delivery activity within one of our active NHS engagements. This is not a passive BA role — you’ll be operating at pace, across organisational boundaries, influencing clinical and operational stakeholders, and shaping investable change. ________________________________________ The Role You will lead business analysis activity across discovery, design, and early delivery phases, bridging clinical, operational, digital and strategic perspectives to ensure...

Senior NHS Business Analyst Rate (Outside IR35) £400 - £500. Onsite Requirements: 2/3 days a week (hybrid). Health & Care Transformation Contract Inside/Outside IR35 TBC NHS Programme Delivery Our consultancy division is currently supporting several live transformation contracts across NHS customers, focused on neighbourhood health, EPR optimisation, integrated care, and service redesign. Due to continued programme demand, we are seeking a Senior NHS Business Analyst to lead complex discovery and early delivery activity within one of our active NHS engagements. This is not a passive BA role — you’ll be operating at pace, across organisational boundaries, influencing clinical and operational stakeholders, and shaping investable change. ________________________________________ The Role You will lead business analysis activity across discovery, design, and early delivery phases, bridging clinical, operational, digital and strategic perspectives to ensure...

Content Designer - Remote/UK - £400 Per Day Outside IR35 We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV.UK Design System and style guidelines. Essential Skills: Strong experience writing and designing content for digital services. Proven ability to work with the GOV.UK Design System and deliver services aligned to the GDS Service Standard. Excellent communication skills, with the ability to explain content decisions clearly. Experience working in Agile, multidisciplinary teams. Understanding of user-centred design, usability principles, and accessibility standards. Ability to interpret research insights and data to...

I am currentlly looking for an experienced HR Systems Consultant with strong expertise in ADP iHCM to lead a focused 3-month implementation and optimisation project. This role will support the configuration, enhancement, and launch readiness of key HR modules to align with business growth and performance objectives. This is a hands-on delivery role requiring deep HR process knowledge, systems configuration experience, and the ability to collaborate closely with HR and business stakeholders. Key Responsibilities Review and optimise existing ADP iHCM system requirements and configurations. Map and align HR processes to system functionality. Configure and prepare for launch: Performance Management module (objectives, competencies, ratings, review cycles, manager and employee self-service). Recruitment & Careers module (ATS setup, careers portals, requisitions, approvals, vacancy lifecycle). Learning Management module (training programmes, courses, employee...

Ruby on Rails Developer | Outside IR35 | Remote We're working on a large Gov project and on the lookout for a Ruby on Rails Developer to support and enhance a live GOV.UK service. This is a hands-on opportunity for a collaborative engineer who enjoys working across the stack, contributing to architectural decisions, and delivering meaningful user impact within an agile environment. The Role You'll join an autonomous, multidisciplinary team responsible for refining and improving a live digital service. Working across Ruby on Rails and Java (Spring Boot), you'll help deliver scalable, secure solutions in AWS, ensuring changes are robust, well-tested, and user-focused. Key Responsibilities Collaborate with technical and non-technical stakeholders to enhance a live GOV.UK service Build and maintain Back End services using Java (Spring Boot) and PostgreSQL Develop and improve Front End features using Ruby on Rails and GOV.UK Frontend Contribute to architectural...

Position : Salesforce Developer Day Rate : 350 GBP/Day (Outside IR35) Duration : 6 Months to Start Location & Travel : London / Manchester / Portsmouth / Glasgow ( Weekly 3 days at Office) Job Description Main purpose of role: Responsible for designing, developing and implementing high-quality Salesforce solutions that align with strategic objectives and the long-term platform vision. Acts as a senior technical contributor, providing depth of expertise, strong delivery capability and pragmatic problem-solving across the Salesforce platform. Key Responsibilities Design and develop robust Salesforce solutions using Apex, Lightning Web Components, integrations and other Salesforce ecosystem technologies, in line with agreed architectural standards. Deliver business change on the Salesforce platform in alignment with agreed priorities, roadmap and delivery plans. Produce clear and accurate technical documentation, including design notes,...

Infrastructure Engineer | Windows Server, AD & Virtualisation | Global Hosting Environment Rate: approx. £400 per day (Outside IR35) Length: 6 months (extensions likely) Location: Windsor (Hybrid – 4 days per week on site) Contract, full-time We’re hiring a Windows-focused Infrastructure Engineer to support a global hosting estate delivering highly available managed services across multiple regions. This is a hands-on, operational role where you’ll take ownership of Windows infrastructure stability within a large-scale virtualised environment. Availability, security, and disciplined change control are non-negotiable, and you’ll be trusted to execute with precision. The Role You will: Administer and maintain hosted Windows Server infrastructure Own monthly Windows patching across critical systems Patch Active Directory domain controllers and bastion / jump servers (HA pairs across regions) Execute controlled, sequential patching with clear...

Senior IT Risk Analyst – 12 Month Day Rate Contract Central London 12 months (April start) | Technology Risk Rate: £200 - £350/day Outside IR35 We are partnering with a global financial clients are undertaking a major technology and cloud transformation, moving from traditional data centres to AWS and GCP. They are looking for an IT Risk Analyst, to help genuinely shape how technology risk is managed. This is a great opportunity for a Risk Analyst, who is keen to work in a modern, engineering-led environment. Why this role? Direct influence on a flagship cloud transformation Small, high-impact team where your work is visible and valued Opportunity to modernise and automate how risk and controls are run (not a clipboard/tick‑box role) Broad stakeholder exposure across engineering, platforms, InfoSec, Audit, and senior technology leadership Culture that values pace, outcomes, and pragmatism What you’ll be doing Leading IT risk and control assessments...

SENIOR QUALITY ENGINEER - SC CLEARED - LONDON (1 day on site) - 12 MONTH CONTRACT OUTSIDE IR35 - £400 - £450 PER DAY As a Senior Quality Engineer, you will play a pivotal role in ensuring that digital services are reliable, scalable, and of high quality. Working alongside a multidisciplinary team, you will adopt a strategic approach to quality, ensuring test strategies and plans mitigate risk to the business goals. You will design and execute functional and non-functional tests, design and implement test automation frameworks to assist with testing and enable quality across multiple teams. This is a hands-on role where you will have the opportunity to apply best practices, develop test automation, and integrate quality at every stage of development. Key Responsibilities: Work in multidisciplinary teams to deliver high-impact digital services. Provide technical and strategic leadership for multiple product teams, ensuring alignment with service outcomes and business...

About The Company IO Associates is a reputable and innovative technology consultancy with a strong presence both nationally and internationally. Established with a commitment to delivering cutting-edge solutions, the company has built a solid reputation for providing expert consulting services across various sectors. With its head office located in the north of the UK and branches spanning across the globe, IO Associates prides itself on fostering a dynamic and collaborative work environment. The company partners with industry leaders and public sector organizations to drive digital transformation, enhance operational efficiency, and deliver impactful technological solutions. Its dedication to excellence and continuous innovation has positioned IO Associates as a leader in the technology consulting space, making it an ideal place for professionals seeking growth and challenging opportunities. About The Role We are seeking a talented and experienced React Developer to join...

User Researcher (Contract) - £400 p/d - Outside IR35 - Manchester We are seeking an experienced User Researcher for an initial 3-month contract, with a strong likelihood of extension. This position requires a flexible working pattern with one day in the office every fortnight, likely based in Manchester, while the majority of the time will be spent out in the field conducting user research. The successful candidate will be responsible for planning, conducting, and analysing user research activities to inform service and product design. You will engage directly with users in their environments to gather qualitative insights, ensuring that user needs and behaviours are central to the development process. Strong experience working within government or Government Digital Service (GDS) environments is essential, as is the ability to work independently and collaboratively across multidisciplinary teams. Skills Proven experience in user research, particularly in...

Network Engineer (Hosting) | Cisco Nexus, ASA & F5 | Global Data Centre Infrastructure Rate: £400–£500 per day (Outside IR35) Length: 10-12 months Location: Windsor (Hybrid – 4 days per week on site Contract, full-time We’re hiring a Network Engineer to join a growing hosting services team supporting high-availability, international data centre environments. This is a hands-on infrastructure role where you’ll take ownership of network performance, resilience, and security across multiple hosted platforms in a complex, SLA-driven environment. This is engineering depth, not first-line support. With new hosted contracts driving expansion, you’ll step into a role offering genuine technical scope, exposure to global infrastructure, and long-term project work rather than short-term firefighting. The Role In this role, you will: Provide expert-level support across data centre network environments Monitor, review, and report on network service levels,...

Full Stack Software Developer - Remote with travel to Newcastle a couple of times a month - 2/3 months+ - OUTSIDE IR35 My client is a global leading IT consultancy. They are on the hunt for a Fullstack Developer with strong expertise in React/TypeScript (Next.js), Java/Spring Boot, and Python. Required Experience: Developing GDS-compliant services, with particular emphasis on accessibility in line with WCAG 2.2 AA Building front-end applications using React (Next.js) and TypeScript . Developing back-end microservices using Java with Spring Boot , and Python (AWS Lambda) . Creating and consuming RESTful APIs and implementing business logic in microservices. Working with containerised applications deployed on Kubernetes , particularly in AWS Desirable Skills & Experience: Familiarity with functional programming principles and Test-Driven Development (TDD) . Experience working with both relational databases (e.g., Postgres) and NoSQL...

API Migration Enterprise Platform Transition £500 per day Outside IR35 Start: 16/03/2026 End: 31/05/2027 Fully Remote I’m supporting a major public-sector digital transformation programme and looking for an experienced Technical Architect  to lead a large-scale API migration project. Key Experience Required: Strong background as a Technical Architect within complex enterprise or government environments Hands-on experience migrating APIs between platforms (legacy to modern) Deep understanding of integration patterns, service architecture, and platform interoperability Ability to work closely with engineering teams to define technical standards and drive delivery Experience with large distributed systems or data-heavy platforms Role Overview: Lead the architecture for a significant API migration programme Define integration strategies, solution patterns, and technical standards Ensure solutions meet requirements for performance, scalability, and...

Location: The role is based remotely with occasional travel to London. Daily rate: £400 outside IR35 Duration: Initial 6 months *please note* : must have active SC clearance The Back End Developer will have the following responsibilities: Design, develop, and maintain Back End systems and services using Java. Collaborate with Front End developers and other cross-functional teams to deliver seamless and scalable solutions. Write clean, maintainable, and well-tested code following industry best practices and web standards. Troubleshoot and resolve complex technical issues related to Back End systems. Participate in code reviews and contribute to the continuous improvement of development processes. Ensure high-performance and reliability of Back End services through proper architecture and testing. Leverage Azure services to optimize cloud-based solutions (if applicable). Stay up-to-date with emerging technologies and incorporate them into the...

Full Stack Software Developer - Remote with travel to Newcastle a couple of times a month - 2/3 months+ - OUTSIDE IR35 My client is a global leading IT consultancy. They are on the hunt for a Fullstack Developer with strong expertise in React/TypeScript (Next.js), Java/Spring Boot, and Python. Required Experience: Developing GDS-compliant services, with particular emphasis on accessibility in line with WCAG 2.2 AA Building Front End applications using React (Next.js) and TypeScript . Developing Back End microservices using Java with Spring Boot , and Python (AWS Lambda) . Creating and consuming RESTful APIs and implementing business logic in microservices. Working with containerised applications deployed on Kubernetes , particularly in AWS Desirable Skills & Experience: Familiarity with functional programming principles and Test-Driven Development (TDD) . Experience working with both relational databases (eg, Postgres) and NoSQL...

ServiceNow Process Analyst - ITSM, ITOM, ITAM, CMDB, Design , Mapping, Infrastructure, Implementations, Remote (Early UK hours 6am start) Outside IR35 This is a fantastic ServiceNow Process Analyst contract opportunity with a leading tech organisation. The ServiceNow Process Analyst contract is Remote (UK) working early hours UK time so 6am-2pm as the team is in the Middle East . The ServiceNow Process Analyst contract is Outside IR35. As ServiceNow Process Analyst you will map existing, and design new, processes for enterprise scale infrastructure implementations. The ServiceNow Process Analyst must have strong ITSM, ITON, ITAM and CMDB experience covering definition, documentation governance and operational best practice. The ServiceNow Process Analyst must have previous commercial experience mapping and documenting existing processes and defining and designing new (as-is > to-be) processes. Experience defining rules around data (procurement/discovery) and...

Up to £450/day Outside IR35 London 2 days per week in Office We are seeking a highly skilled AI Engineer with deep expertise in Agentic AI, Large Language Models, NLP, GenAI pipelines, cloud ML platforms, and vector-based retrieval systems . This is an opportunity to join an advanced AI team building next-generation intelligent systems, multi-agent applications, and high-scale GenAI microservices. You will design, deploy, and optimise production-grade AI/ML systems powering millions of customer interactions. You will work across Python, cloud-native architectures, vector search, RAG frameworks, orchestration engines, and multi-agent systems , shaping AI capabilities that transform how organisations interact, automate, and understand their customers. Key Responsibilities AI / LLM / Agentic Engineering Design, build, and optimise agentic AI systems using frameworks such as LangChain, LangGraph, Vertex AI Agent Builder, Bedrock Agents, AgentKit, CrewAI , and custom...

Job Title: Senior UX Researcher / User Researcher Location: Leeds (Hybrid - 1 day per week on-site) Rate: £500 / day (Outside IR35) Length: Initial 3 months An experienced Senior UX Researcher / User Researcher is required for a contract role within a large-scale, technology-driven organisation undergoing complex change and transformation. This engagement focuses on shaping and improving user-centred digital services across multiple user groups, including customers, stakeholders, and internal teams. The role will lead on planning, designing, and delivering high-quality user research to inform service design and product development decisions within an agile environment. UX Researcher / User Researcher Responsibilities: Lead on end-to-end user research across discovery, alpha, beta, and live phases Plan, design, and deliver qualitative and quantitative research activities Translate user insights into clear, actionable recommendations Collaborate closely with...