11 service design consultant jobs found

Contract Up to £425/day (outside IR35) Central London (2-3 days on-site per week) This is an exciting opportunity to play a pivotal role in a major service transformation programme. you'll work at the intersection of technology, operations, and business functions, taking ownership of designing robust, operationally-ready services that support innovative new products. you'll have the autonomy to shape service models, influence senior stakeholders, and ensure seamless transition into business-as-usual operations. Job Title: Service Design Lead Job Type: Contract Rate: up to £425/day (outside IR35) Working arrangement: Hybrid - 2-3 days on-site per week Office Location: Central London The Role: Lead the end-to-end service design process for new products and services entering production. Transform service requirements into practical and sustainable service management frameworks. Design and document key ITSM processes, including: Incident Management,...

ServiceNow Architect - 6 months | London, UK (Hybrid - 2 days/week in office) - Outside IR35 We are seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow Technology Service Operations Management (SOMT) solutions for a leading technology services organisation. You will define scalable IT Operations architectures, drive observability and AIOps initiatives, and enable proactive operations across large enterprise estates. The role needs strong technical leadership and hands-on architecture, working with enterprise stakeholders to transform IT Operations using ServiceNow best practices. Key Responsibilities: Define end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy, covering Service Mapping, Event Management, Operational Intelligence, Cloud Observability and AIOps Drive architecture decisions across hybrid, multi-cloud and on-premises environments Lead SOMT implementations across large enterprise...

Senior Data Engineer (Microsoft Fabric) - 6 Month Contract - Outside IR35 Location: Fully Remote Contract Length: 6 months Rate: £300-£450 per day (Outside IR35) Start Date: ASAP A consultancy partner is supporting a well-established pensions organisation at the start of a major two-year data transformation programme and is looking for a Senior Data Engineer to help stabilise their current environment while laying the foundations for a future Microsoft Fabric platform. ideally you need to have pensions or insurance experience. This is a hands-on role for an experienced engineer who can quickly assess an existing data estate, resolve data integration challenges and provide clear delivery plans to stakeholders. Key Responsibilities Investigate and resolve data extraction and synchronisation issues across business-critical systems Restore confidence in reporting and data availability for operational teams Work with large SQL-based datasets and ETL processes Support...

Senior Data Engineer (Microsoft Fabric) - 6 Month Contract - Outside IR35 Location: Fully Remote Contract Length: 6 Months Rate: £300- £450 per day (Outside IR35) Start Date: ASAP A consultancy partner is supporting a well-established pensions organisation at the start of a major two-year data transformation programme and is looking for a Senior Data Engineer to help stabilise their current environment while laying the foundations for a future Microsoft Fabric platform. ideally you need to have pensions or insurance experience. This is a hands-on role for an experienced engineer who can quickly assess an existing data estate, resolve data integration challenges and provide clear delivery plans to stakeholders. Key Responsibilities Investigate and resolve data extraction and synchronisation issues across business-critical systems Restore confidence in reporting and data availability for operational teams Work with large SQL-based...

Content Designer - GDS Up to £460 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Content Designer to join a multidisciplinary team delivering digital services. You will design clear, accessible and user-centred content, simplifying complex policy and information to create effective end-to-end user journeys. Key Requirements: Proven experience working as a Content Designer, ideally within UK Government or the wider public sector Strong knowledge of GDS content design principles and standards Experience designing and iterating digital content based on identified user needs Strong ability to simplify complex policy, legal and technical information Experience using user research, analytics, feedback and data to inform content decisions Proven experience designing clear end-to-end content journeys Strong understanding of accessibility and inclusive content design Experience working within...

Interaction Designer - GDS/GOV.UK Up to £495 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Interaction Designer to join a multidisciplinary team delivering digital services within UK Government. You will design accessible, intuitive and user-centred services, turning complex processes and requirements into simple user journeys and interactions. Key Requirements: Proven experience working as an Interaction Designer on complex digital services Strong experience delivering UK public-sector services using GDS standards Experience using the GOV.UK Design System, components and interaction patterns Strong hands-on experience creating and iterating prototypes using Figma Experience applying user-centred design based on evidenced user needs Strong experience working with user research and using findings to improve designs Understanding of WCAG 2.2 AA, accessibility and inclusive design Experience...

Interaction Designer - GDS / GOV.UK Up to £495 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Interaction Designer to join a multidisciplinary team delivering digital services within UK Government. You will design accessible, intuitive and user-centred services, turning complex processes and requirements into simple user journeys and interactions. Key Requirements: Proven experience working as an Interaction Designer on complex digital services Strong experience delivering UK public-sector services using GDS standards Experience using the GOV.UK Design System, components and interaction patterns Strong hands-on experience creating and iterating prototypes using Figma Experience applying user-centred design based on evidenced user needs Strong experience working with user research and using findings to improve designs Understanding of WCAG 2.2 AA, accessibility and...

Content Designer - GDS Up to £460 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Content Designer to join a multidisciplinary team delivering digital services. You will design clear, accessible and user-centred content, simplifying complex policy and information to create effective end-to-end user journeys. Key Requirements: Proven experience working as a Content Designer, ideally within UK Government or the wider public sector Strong knowledge of GDS content design principles and standards Experience designing and iterating digital content based on identified user needs Strong ability to simplify complex policy, legal and technical information Experience using user research, analytics, feedback and data to inform content decisions Proven experience designing clear end-to-end content journeys Strong understanding of accessibility and inclusive content design...

Position: Senior Wireless Network Architect Start Date: ASAP Duration: 6 Month Contract Location: UK - Remote Rate: £500 - £595 per day outside of IR35 Reference: 20895 We are seeking an experienced Wireless Network Architect to support a major enterprise wireless infrastructure transformation. The assignment will focus on the modernisation of an established Cisco-based wireless environment, requiring deep technical expertise across wireless architecture, RF planning, controller migration and deployment delivery. The successful consultant will work alongside the existing technology vendor, providing independent technical oversight, validating proposed designs and ensuring that implementation decisions meet the required operational and performance standards. This is a hands-on architecture role combining technical leadership, engineering delivery and stakeholder engagement. The individual will take ownership of wireless design assurance, RF survey interpretation...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables Validate findings...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client 's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables...