17 service design consultant jobs found

Contract Up to £425/day (outside IR35) Central London (2-3 days on-site per week) This is an exciting opportunity to play a pivotal role in a major service transformation programme. you'll work at the intersection of technology, operations, and business functions, taking ownership of designing robust, operationally-ready services that support innovative new products. you'll have the autonomy to shape service models, influence senior stakeholders, and ensure seamless transition into business-as-usual operations. Job Title: Service Design Lead Job Type: Contract Rate: up to £425/day (outside IR35) Working arrangement: Hybrid - 2-3 days on-site per week Office Location: Central London The Role: Lead the end-to-end service design process for new products and services entering production. Transform service requirements into practical and sustainable service management frameworks. Design and document key ITSM processes, including: Incident Management,...

Customer Operations Strategy Consultant required urgently for our Consultancy client based in the North West of England for an initial 4-6-week engagement in the Insurance, Life & Pensions sector . Our client is seeking an experienced Customer Operations Strategy Consultant to provide independent assurance and strategic guidance on a major customer operations transformation programme. This role is Outside IR35 and can be worked predominantly remotely, with occasional travel to the client site(s) in North West England. The client has already made significant progress in defining their customer operations strategy and is now looking for a senior-level consultant to conduct a comprehensive review, identify gaps, validate the approach, and help shape the next phase of their transformation roadmap. This is a high-impact engagement suited to a seasoned strategy professional with a strong track record of leading enterprise-wide customer operations transformation initiatives....

ServiceNow Architect - 6 months | London, UK (Hybrid - 2 days/week in office) - Outside IR35 We are seeking an experienced ServiceNow Architect to lead the design and implementation of ServiceNow Technology Service Operations Management (SOMT) solutions for a leading technology services organisation. You will define scalable IT Operations architectures, drive observability and AIOps initiatives, and enable proactive operations across large enterprise estates. The role needs strong technical leadership and hands-on architecture, working with enterprise stakeholders to transform IT Operations using ServiceNow best practices. Key Responsibilities: Define end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy, covering Service Mapping, Event Management, Operational Intelligence, Cloud Observability and AIOps Drive architecture decisions across hybrid, multi-cloud and on-premises environments Lead SOMT implementations across large enterprise...

Role Overview Azure Infrastructure Engineer We are seeking an experienced Azure Infrastructure Engineer to support a range of cloud infrastructure projects, focusing on the design, deployment, migration and ongoing support of Microsoft Azure environments. The successful candidate will have strong hands-on Azure experience, particularly across infrastructure, networking, security and hybrid cloud environments, with the ability to deliver technical solutions independently within a project or managed service environment. Key Responsibilities Design, deploy and support Microsoft Azure infrastructure solutions. Deliver cloud migrations from on-premises and existing cloud environments into Azure. Configure and manage Azure Virtual Machines, Virtual Networks, VPNs, Storage, Azure Backup, Azure SQL and App Services. Implement and maintain Azure monitoring, governance and security using Azure Monitor, Azure Policy and Log Analytics. Utilise Infrastructure as Code...

Contract Senior WordPress Consultant £400 per day - Outside IR35 6 Months Initial Term Remote First (Leeds 1 Day Per Week) I'm currently partnered with an AI-native consultancy delivering a major digital transformation programme for a brilliant end client. A key workstream within the programme focuses on consolidating multiple existing websites into a single WordPress platform, creating a more streamlined user experience while simplifying content management and publishing processes across the organisation. They're looking for an experienced Senior WordPress Technical Consultant to join the project and play a leading role in shaping the technical approach, architecture and delivery of the new platform. What You'll Be Doing Leading the technical discovery and design of a large-scale WordPress consolidation programme Assessing existing websites, content structures, integrations and publishing workflows Designing scalable, secure and maintainable...

Linux Engineer 3-month contract (initially) Remote Working Outside-IR35 Market Rates (c£500 to £525 per day) The Opportunity: We are seeking an experienced Linux Engineer to support the remediation, migration and security improvement of critical Linux-based services within a public sector environment. The role will involve upgrading Debian production environments, migrating an existing Solaris/HSCN service to a replacement Red Hat Enterprise Linux (RHEL) platform, strengthening SSH/SFTP security and improving automation, monitoring and operational supportability. Skills and Experience: Strong Linux systems administration and engineering experience. Hands-on experience with Debian and Red Hat Enterprise Linux (RHEL). Experience supporting production upgrades, service migrations and cutovers. Strong knowledge of SSH/SFTP, Linux security and account management. Scripting and automation skills, alongside monitoring, troubleshooting and technical documentation. This is...

Senior Data Engineer (Microsoft Fabric) - 6 Month Contract - Outside IR35 Location: Fully Remote Contract Length: 6 months Rate: £300-£450 per day (Outside IR35) Start Date: ASAP A consultancy partner is supporting a well-established pensions organisation at the start of a major two-year data transformation programme and is looking for a Senior Data Engineer to help stabilise their current environment while laying the foundations for a future Microsoft Fabric platform. ideally you need to have pensions or insurance experience. This is a hands-on role for an experienced engineer who can quickly assess an existing data estate, resolve data integration challenges and provide clear delivery plans to stakeholders. Key Responsibilities Investigate and resolve data extraction and synchronisation issues across business-critical systems Restore confidence in reporting and data availability for operational teams Work with large SQL-based datasets and ETL processes Support...

Senior Data Engineer (Microsoft Fabric) - 6 Month Contract - Outside IR35 Location: Fully Remote Contract Length: 6 Months Rate: £300- £450 per day (Outside IR35) Start Date: ASAP A consultancy partner is supporting a well-established pensions organisation at the start of a major two-year data transformation programme and is looking for a Senior Data Engineer to help stabilise their current environment while laying the foundations for a future Microsoft Fabric platform. ideally you need to have pensions or insurance experience. This is a hands-on role for an experienced engineer who can quickly assess an existing data estate, resolve data integration challenges and provide clear delivery plans to stakeholders. Key Responsibilities Investigate and resolve data extraction and synchronisation issues across business-critical systems Restore confidence in reporting and data availability for operational teams Work with large SQL-based...

Solution Architect - Integration Outside IR35 - Fully remote with occasional client visit We're looking for an experienced Solution Architect to join a Midlands-based organisation on an initial 3-6 month contract . This is a fully remote opportunity , with occasional travel to client sites when required. You'll play a key role in shaping integration solutions, working closely with technical teams, business stakeholders and clients to design scalable, robust and effective technology solutions. We're particularly interested in candidates who have progressed into architecture from either a Business Analysis or Integration Development background, as well as those with established Solution Architecture experience. Key Responsibilities Design and define integration and technology solutions aligned to business and technical requirements. Work with technical and non-technical stakeholders to understand requirements and translate them into effective architecture....

Content Designer - GDS Up to £460 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Content Designer to join a multidisciplinary team delivering digital services. You will design clear, accessible and user-centred content, simplifying complex policy and information to create effective end-to-end user journeys. Key Requirements: Proven experience working as a Content Designer, ideally within UK Government or the wider public sector Strong knowledge of GDS content design principles and standards Experience designing and iterating digital content based on identified user needs Strong ability to simplify complex policy, legal and technical information Experience using user research, analytics, feedback and data to inform content decisions Proven experience designing clear end-to-end content journeys Strong understanding of accessibility and inclusive content design Experience working within...

Interaction Designer - GDS/GOV.UK Up to £495 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Interaction Designer to join a multidisciplinary team delivering digital services within UK Government. You will design accessible, intuitive and user-centred services, turning complex processes and requirements into simple user journeys and interactions. Key Requirements: Proven experience working as an Interaction Designer on complex digital services Strong experience delivering UK public-sector services using GDS standards Experience using the GOV.UK Design System, components and interaction patterns Strong hands-on experience creating and iterating prototypes using Figma Experience applying user-centred design based on evidenced user needs Strong experience working with user research and using findings to improve designs Understanding of WCAG 2.2 AA, accessibility and inclusive design Experience...

Interaction Designer - GDS / GOV.UK Up to £495 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Interaction Designer to join a multidisciplinary team delivering digital services within UK Government. You will design accessible, intuitive and user-centred services, turning complex processes and requirements into simple user journeys and interactions. Key Requirements: Proven experience working as an Interaction Designer on complex digital services Strong experience delivering UK public-sector services using GDS standards Experience using the GOV.UK Design System, components and interaction patterns Strong hands-on experience creating and iterating prototypes using Figma Experience applying user-centred design based on evidenced user needs Strong experience working with user research and using findings to improve designs Understanding of WCAG 2.2 AA, accessibility and...

Content Designer - GDS Up to £460 per day (Outside IR35) Primarily remote 6 months My client is an instantly recognisable consultancy who require an experienced Content Designer to join a multidisciplinary team delivering digital services. You will design clear, accessible and user-centred content, simplifying complex policy and information to create effective end-to-end user journeys. Key Requirements: Proven experience working as a Content Designer, ideally within UK Government or the wider public sector Strong knowledge of GDS content design principles and standards Experience designing and iterating digital content based on identified user needs Strong ability to simplify complex policy, legal and technical information Experience using user research, analytics, feedback and data to inform content decisions Proven experience designing clear end-to-end content journeys Strong understanding of accessibility and inclusive content design...

Position: Senior Wireless Network Architect Start Date: ASAP Duration: 6 Month Contract Location: UK - Remote Rate: £500 - £595 per day outside of IR35 Reference: 20895 We are seeking an experienced Wireless Network Architect to support a major enterprise wireless infrastructure transformation. The assignment will focus on the modernisation of an established Cisco-based wireless environment, requiring deep technical expertise across wireless architecture, RF planning, controller migration and deployment delivery. The successful consultant will work alongside the existing technology vendor, providing independent technical oversight, validating proposed designs and ensuring that implementation decisions meet the required operational and performance standards. This is a hands-on architecture role combining technical leadership, engineering delivery and stakeholder engagement. The individual will take ownership of wireless design assurance, RF survey interpretation...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables Validate findings...

Job Description: Integration Solution Architect Contract Outside IR35 Birmingham, UK (Remote with occasional on-site collaboration) Infinite Talent have partnered with a growing technology consultancy that specialises in helping organisations modernise and automate their technology landscape. Their expertise spans the full spectrum of business challenges from tactical technology replacements to strategic AI initiatives. Whether replacing Legacy point-to-point integrations, enabling self-service automation capabilities across business units, or building a strategy, their delivery methods are specifically designed to meet unique client pace, scale requirements, and governance needs. They are looking for an enthusiastic and driven Integration Solution Architect to join their growing integration practice. This position is perfectly suited to someone who has begun their career in solution architecture and is looking to deepen their expertise in enterprise...

Salesforce Marketing Cloud Personalization Consultant London | Outside IR35 | £450-500 Day Rate | Part-time (1x a week for approx. 8 weeks) This is a highly visible consultancy assignment focused on improving the foundations for scalable personalisation in a regulated environment. You will work alongside senior stakeholders, validating existing technical findings and helping shape the future operating model for customer data, identity, and activation. The Company They are an established consultancy supporting a major organisation through the redesign of its web data and personalisation capabilities. The project focuses on strengthening data governance, identity resolution, consent management, and personalisation readiness across digital channels. You will work in a coaching and advisory capacity, helping the client 's team define best practice and technical standards rather than carrying out implementation work directly. The Role and Deliverables...