4 media journalism jobs found

Service Desk Manager London £500-£600 per day (outside IR35) A leading organisation within the rail and transport sector is seeking an experienced Service Desk Manager to lead its IT support function across a multi-site operational environment. This role will be responsible for ensuring the delivery of a high-quality support service, managing service desk performance, driving continuous improvement and acting as the key escalation point for service-related issues. Key Responsibilities * Lead and develop the Service Desk team, promoting a customer-focused culture * Manage service desk performance, workloads, KPIs and service levels * Act as the escalation point for major incidents and service issues * Drive improvements across incident, request and problem management processes * Produce regular service reporting and performance metrics for stakeholders * Coordinate support activities across operational sites and corporate functions * Manage relationships with...

Service Desk Manager London £500- £600 per day (outside IR35) A leading organisation within the rail and transport sector is seeking an experienced Service Desk Manager to lead its IT support function across a multi-site operational environment. This role will be responsible for ensuring the delivery of a high-quality support service, managing service desk performance, driving continuous improvement and acting as the key escalation point for service-related issues. Key Responsibilities * Lead and develop the Service Desk team, promoting a customer-focused culture * Manage service desk performance, workloads, KPIs and service levels * Act as the escalation point for major incidents and service issues * Drive improvements across incident, request and problem management processes * Produce regular service reporting and performance metrics for stakeholders *...

Job Title: Systems & Data Lead Location: Central Manchester (Hybrid) Contract Type: Outside IR35, £500-£600 per day, 6 months' Role Overview: We are seeking a Systems & Data Lead to take ownership of our business applications, data platforms, and reporting capabilities. This role spans front-office systems, analytics, and integrations, ensuring that technology and data effectively support business operations and strategic initiatives. Key Responsibilities: Manage front-office technology, including platforms such as Bloomberg AIM. Own and maintain the broader application landscape, covering Research, ERP, and AI tools. Lead the design and implementation of data architecture, ETL pipelines, and system integrations. Deliver reporting and visualization capabilities to support business decision-making. Partner with business stakeholders to identify and implement system enhancements. Key Deliverables: Application roadmap and clear system...

Job Title: Systems & Data Lead Location: Central Manchester (Hybrid) Contract Type: Outside IR35, £500-£600 per day, 6 months' Role Overview: We are seeking a Systems & Data Lead to take ownership of our business applications, data platforms, and reporting capabilities. This role spans front-office systems, analytics, and integrations, ensuring that technology and data effectively support business operations and strategic initiatives. Key Responsibilities: Manage front-office technology, including platforms such as Bloomberg AIM. Own and maintain the broader application landscape, covering Research, ERP, and AI tools. Lead the design and implementation of data architecture, ETL pipelines, and system integrations. Deliver reporting and visualization capabilities to support business decision-making. Partner with business stakeholders to identify and implement system enhancements. Key Deliverables: Application...