2 lead business analyst jobs found

Contract Lead Business Analyst / Product Owner Insurance Transformation Programme | £600 per day | Outside IR35 We are supporting a private equity–backed insurance business that is investing heavily in technology and operational transformation. They are looking for a Lead Business Analyst / Product Owner to join a key programme focused on improving core business processes and simplifying system integrations. This role will suit someone comfortable operating in entrepreneurial environments, where clarity, ownership and delivery matter more than rigid process. The successful hire will act as the lead BA within the team, working directly with stakeholders and an offshore development team to translate business needs into deliverable outcomes. Key Responsibilities Lead business analysis across a core transformation programme Map and improve key business processes across underwriting and risk workflows Translate requirements into user stories,...

Service Management Consultant (Service Desk), £540 per day outside IR35 3 months initially, Remote Working & London Bench IT require an experienced Service Management Consultant to focus on the Service Desk to conduct a full operational review, identify performance gaps, and lead the transformation of the service desk through process optimisation, automation, AI integration, and modern tooling to deliver measurable improvements in user experience, efficiency, and cost-effectiveness. The successful resource should have the skills and experience included below. Please note this role is working 2-3 days per week in London. Experience: Proven record of delivering against IT Service Management (ITSM) Proven track record leading service desk transformation initiatives Deep knowledge of ITIL (ITIL4 certification preferred) Experience with leading ITSM platforms (ServiceNow, Jira SM, etc.) Strong analytical and data-driven decision-making capability...