£350 - £400 per day
Outside Spy
Liverpool, Merseyside, England, UK
IT Service Transformation & Operations Lead Outside IR35 - Hybrid Our client is looking for an experienced IT Service Transformation & Operations Lead to take ownership of a significant transformation programme across their technology support and operational environment. This is a high-impact leadership role for someone who can combine technology, operational excellence and people transformation . You will be responsible for modernising the way IT support is delivered across a large estate and corporate Head Office, while creating a more efficient, empowered and customer-focused technology function. The organisation supports multiple locations and 200+ Head Office users , making this a complex and highly visible environment where technology availability is critical to day-to-day operations. You will play a pivotal role in reducing operational inefficiencies, improving user experience, introducing automation and developing a high-performing team culture. Key...