£325 per day
Outside Spy
Remote (Remote , UK)
Job Title: Delivery Manager/Incident Analyst - Outside IR35 Contract Type: Contract - Initial 6 months Location: Remote Security Clearance: Active SC Clearance Required IR35: Outside IR35 Start Date: ASAP A leading technology consultancy is seeking an experienced Service Delivery Manager to support a major public sector programme delivering critical digital and information services. This is a key role within the service management function, responsible for driving service performance, ensuring SLA delivery, and maintaining strong relationships between operational teams and the customer environment. You will play a central role in ensuring high-quality service delivery, operational governance, and continual service improvement across a complex enterprise environment. Key Responsibilities: Own end-to-end service delivery performance within your area of responsibility Ensure SLA and KPI targets are met while driving high customer satisfaction Lead...