3 customer service jobs found

Security Consultant - Endpoint Malware & AI, XDR, Trellix, Symantec, CrowdStrike, Palo Alto, Cortex XDR, Fully Remote (UK/EU) Outside IR35 This is an exceptional Security Consultant - Endpoint Malware & AI opportunity with a leading technology organisation, working with enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint Malware & AI must have fluent English. The Security Consultant - Endpoint Malware & AI contract is Outside IR35 . Rates are very negotiable for right skills As Security Consultant - Endpoint Malware & AI you will act as a senior security specialist for enterprise client engagements, focused on endpoint...

Full Stack Developer (Node.js) | 3 month contract | up to £550 per day outside IR35 | Remote We're seeking an experienced Full Stack Developer to join a major digital transformation programme focused on the delivery and launch of a large-scale customer-facing website. This is an opportunity to work within a collaborative team environment on a business-critical platform, supporting the final stages of delivery, go-live activities, and post-launch enhancements. The successful candidate will have strong Node.js and Next.js experience, combined with a proven track record delivering customer-facing web solutions using Headless CMS architecture in live production environments. Key Responsibilities Develop and maintain scalable web applications using Next.js and Node.js. Design, build and enhance Back End services, APIs and integrations. Support the delivery and launch of a large-scale customer-facing website. Collaborate with technical and non-technical stakeholders...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...