55 customer service jobs found

Job Title: Project Specialist Job Type: Contract Location: Remote / London Day Rate: £200/day (OUTSIDE IR35) Project Specialist - Role & Responsibilities Manage the “front door” for new Service User SRQs via the DCC process, validating requests and initiating provisioning Lead feasibility assessments and produce customer quotes in line with agreed commercial principles. Coordinate order delivery by liaising with UK Order Analysts and customers; manage WIP reporting, site access, surveys, and portal updates. Oversee go-live and Ready for Service (AILS) activities, ensuring smooth transition to in-life service and billing, while owning SLAs. Maintain delivery metrics, support programme reporting and SSD documentation, and drive continuous improvement of service catalogue and order processes. Project Specialist - Required Experience Proven experience managing end-to-end service orders or provisioning processes, including request validation,...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 Dependent on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are...

ESEL Installer Pay rate: Up to £200/night (outside IR35 dependant on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we 'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you 'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology...

ESEL Installer Pay rate: Up to £200/night (outside IR35 dependant on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we 'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you 'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology...

www.thetechrecruiter.ai are delighted to be partnering with a Glasgow based IT MSP who require a Contract Infrastructure Engineer to deliver a Server migration project, working out of their Glasgow office. This role is outside IR35 and paying £400 per day and expected to last 3 months. They require someone to be commutable to their Glasgow office for a 3-month project that involves migrating a client server estate from VMware ESXI to Microsoft Hyper-V. The estate consists of circa 40 servers, mostly on prem with some additional virtual servers. We require someone who is a skilled Infrastructure Engineer who has worked on server migrations in the past, preferably a ESXi to Hyper-V migration. You will be able to manager your own workload while adhering to a tight timescale to deliver this project on time. Skills Required; Proven server experience including migrations Skilled in backup technologies (Acronis is being used for this project) Basic networking skills...

1st/2nd Line Support Engineer Cardiff- 3 days per week in office £250 per day 6 Month Contract (Likely Extension) IR35 Status - Outside Our client, a well-established organisation, is currently seeking an experienced 1st/2nd Line Support Engineer to join their IT Support function on an initial 6-month contract basis. This is an excellent opportunity for a customer-focused support professional with solid experience in Identity & Access Management (IAM) and service desk environments to play a key role in delivering high-quality technical support across the business. Key Responsibilities Provide 1st and 2nd line technical support to internal users Manage and resolve incidents and service requests via ticketing systems Support and administer Identity & Access Management (IAM) processes Handle user provisioning, access requests, onboarding and offboarding Troubleshoot hardware, software, and access-related issues Escalate complex issues to 3rd Line...

1st/2nd Line Support Engineer Surrey - 3 days per week in office £250 per day 6 Month Contract (Likely Extension) IR35 Status - Outside Our client, a well-established organisation, is currently seeking an experienced 1st/2nd Line Support Engineer to join their IT Support function on an initial 6-month contract basis. This is an excellent opportunity for a customer-focused support professional with solid experience in Identity & Access Management (IAM) and service desk environments to play a key role in delivering high-quality technical support across the business. Key Responsibilities Provide 1st and 2nd line technical support to internal users Manage and resolve incidents and service requests via ticketing systems Support and administer Identity & Access Management (IAM) processes Handle user provisioning, access requests, onboarding and offboarding Troubleshoot hardware, software, and access-related issues Escalate complex issues to 3rd...

Next Ventures is seeking an Oracle Cloud Service Consultant for a contract role with our client in the US. Start Date: ASAP Location: US Travel: Fully Remote Duration: 7 months Rate: Outside IR35 Job description: Lead the implementation, enhancement, and support of Oracle Fusion Service Cloud modules across end-to-end service lifecycles. Drive requirement-gathering workshops with business stakeholders to understand customer service, after-sales processes. Perform gap analysis and future-state solution design, translating business needs into scalable Oracle Fusion Service configurations. Configure and deploy Oracle Fusion Service modules including: Service Requests (SR Management), Knowledge Management, Service Contracts & Entitlements Service Request in junction with Maintenance Work Order Design and configure service workflows, SLAs, escalations. Collaborate with Sales, Supply Chain, Finance, and Inventory teams to ensure integrated service-to-cash and...

Python Developer - 9 Months - Outside IR35 Python Developer required by a leading tech company for an initial 9-month contract. It's fully remote, outside IR35, and will likely extend long-term due to the amount of work they have in the pipeline. The Role: You will be part of a rapidly growing software team helping to deliver their leading analytics application that is being used to help drive critical decision-making from gathering large amounts of intelligence on humanity and its use around the world - tech for good, you could say! As a Python Developer, you will be responsible for various tasks, mainly focusing on writing Python code to process and load data into the client's proprietary service. The main tools you will be using day to day are: ** Python ** Django ** ETL pipelines ** Docker ** AWS You: Our customer is looking for someone well-versed with the above tools/technologies, and they need someone who has a strong understanding...

Python Developer - 9 Months - Outside IR35 Python Developer required by a leading tech company for an initial 9-month contract. It's fully remote, outside IR35, and will likely extend long-term due to the amount of work they have in the pipeline. The Role: You will be part of a rapidly growing software team helping to deliver their leading analytics application that is being used to help drive critical decision-making from gathering large amounts of intelligence on humanity and its use around the world - tech for good, you could say! As a Python Developer, you will be responsible for various tasks, mainly focusing on writing Python code to process and load data into the client's proprietary service. The main tools you will be using day to day are: ** Python ** Django ** ETL pipelines ** Docker ** AWS You: Our customer is looking for someone well-versed with the above tools/technologies, and they need someone who has a strong understanding of Python and is willing to...

Service Management Consultant (Service Desk), £540 per day outside IR35 3 months initially, Remote Working & London Bench IT require an experienced Service Management Consultant to focus on the Service Desk to conduct a full operational review, identify performance gaps, and lead the transformation of the service desk through process optimisation, automation, AI integration, and modern tooling to deliver measurable improvements in user experience, efficiency, and cost-effectiveness. The successful resource should have the skills and experience included below. Please note this role is working 2-3 days per week in London. Experience: Proven record of delivering against IT Service Management (ITSM) Proven track record leading service desk transformation initiatives Deep knowledge of ITIL (ITIL4 certification preferred) Experience with leading ITSM platforms (ServiceNow, Jira SM, etc.) Strong analytical and data-driven decision-making capability...

Python Developer - 9 months - Outside IR35 Python Developer required by a leading tech company for an initial 9-month contract. It's fully remote, outside IR35, and will likely extend long-term due to the amount of work they have in the pipeline. The Role: You will be part of a rapidly growing software team helping to deliver their leading analytics application that is being used to help drive critical decision-making from gathering large amounts of intelligence on humanity and its use around the world - tech for good, you could say! As a Python Developer, you will be responsible for various tasks, mainly focusing on writing Python code to process and load data into the client's proprietary service. The main tools you will be using day to day are: * Python * Django * ETL pipelines * Docker * AWS You: Our customer is looking for someone well-versed with the above tools/technologies, and they need someone who has a strong understanding of Python and is willing to roll...

Enterprise Architect - Outside IR35 - Hybrid Role Purpose Provide enterprise-wide architectural leadership across business, digital, data, integration, and AI domains. Define target architecture, guide transformation, and ensure technology investments deliver measurable business outcomes while remaining secure, scalable, and compliant. Key Responsibilities Enterprise Architecture Define and maintain enterprise architecture vision, principles, target state, and roadmaps aligned to business, digital, and data strategy. Ensure initiatives align to target architecture with clear traceability to business outcomes (speed, cost, risk, customer experience). Balance strategic architecture with pragmatic delivery. Integration, iPaaS & Platforms Own the enterprise integration strategy and reference architecture. Define standards for API-led, event-driven, hybrid, multi-cloud, and SaaS integration. Govern iPaaS platforms (eg MuleSoft, Boomi, Azure Integration...

Cloud/AWS Infrastructure Engineer Location: London, UK Employment Type: TP (Outside IR35) Duration: 6-12 Months Job Responsibilities: · Maintain and improve AWS cloud infrastructure for 24/7 bank operations, focusing on stability, performance, security, and compliance · Enhance connectivity between AWS accounts, client, and third parties to ensure secure and reliable customer experiences · Design and create automation scripts and tooling using Bash, Python, or Go · Build and support cloud platforms for application developers, improving SDLC and developer experience · Manage vendor relationships and coordinate project efforts across business areas · Participate in on-call rotation to support platform reliability Required Qualifications, Capabilities, and Skills: · Formal training or certification on software engineering concepts and advanced applied experience · Hands-on experience with AWS and infrastructure as code (Terraform) · Understanding of...

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Business Analyst - Core Banking System Upgrade - London (hybrid) - £550/d (outside IR35) Overview Oliver James has partnered with a specialist UK bank to support the upgrade of its Finastra Equation core banking platform. This is a key role within a wider change programme, focused on ensuring the successful delivery of a complex core system upgrade in a regulated environment. You will join a collaborative technology and change function, working closely with senior business and IT stakeholders. This role would suit an experienced IT Business Analyst with strong Equation expertise who is comfortable operating across the full project lifecycle in a fast-paced banking environment. Key Responsibilities Identify and manage key stakeholders across business and IT, ensuring clear communication and expectation management Lead requirements elicitation activities through workshops, interviews and analysis sessions Define and agree scope, ensuring thorough impact...

Principal Cloud Architect (AWS) - Outside IR35 12 months+, Fully Remote (UK only) The Role Our client is looking for a Principal-level architect with a strong consultancy background and deep financial services experience to provide technical leadership and architectural oversight across a complex AWS estate. You will act as the senior technical authority across multiple workstreams, ensuring architectural integrity, quality, and alignment to agreed standards. You will: Provide technical authority and oversight across delivery, ensuring solutions align with agreed architecture, standards, and best practice Validate key technical decisions, designs, and outputs, holding accountability for quality and fitness-for-purpose Guide teams through complex or high-risk areas, offering direction and constructive challenge to de-risk outcomes Ensure consistency and reuse across the organisation, avoiding fragmentation and reinforcing standard approaches Act as an escalation...