4 business process analyst jobs found

This is a fantastic opportunity for a proactive Business Analyst who thrives in a structured yet fast-paced environment. You’ll play a key role in ensuring new services are fully ready for launch by capturing requirements, documenting operational impacts, and coordinating all readiness deliverables. Job Title: Business Analyst  Job Type: Contract Rate: up to £425/day (outside IR35) Working arrangement: Hybrid - 2-3 days on-site per week  Office Location: Central London The Role: Capture and document business, service, and non-functional requirements Produce process flows, workflows, stakeholder maps, and impact assessments Facilitate workshops with subject matter experts, suppliers, and operational teams Document RACIs, SLAs/XLAs, support models, service boundaries, and catalogue item workflows Define service models for incident, major incident, problem, change, release, and access management Develop BAU handover documentation, including Known Errors, Knowledge Articles,...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity, performance...

Project Manager – Strategic Planning & Transformation £500–£600 per day | 4-month contract | Hybrid London We’re currently recruiting for an experienced Project Manager to join a large, established housing organisation undergoing a period of significant transformation and service improvement. This is a manager-level project delivery role within the organisation’s Strategic Planning & Transformation function, supporting complex change programmes designed to improve services, processes and customer outcomes. The Opportunity We’re looking for a confident Project Manager with 5+ years’ experience delivering large, complex projects, ideally with experience managing projects valued at £1m+. A particularly strong background would include recent experience of implementing or improving complaints processes, ideally within a housing/social housing environment and with...

Cloud FinOps Architect - Remote - Outside IR35 Initially, you will support customer workshops through preparation, attendance, and follow-up activities, with the opportunity to move into a longer-term engagement delivering the full Cloud FinOps strategy. The position is ideal for an experienced Cloud FinOps Architect with strong cloud architecture, financial management, governance, and enterprise transformation expertise. Cloud FinOps Architect Responsibilities Define and maintain the enterprise Cloud FinOps strategy, roadmap, and target operating model. Design governance frameworks, standards, and architectural patterns for Cloud Financial Management. Lead Cloud FinOps transformation and maturity improvement initiatives. Analyse cloud consumption and identify opportunities for rightsizing, Reserved Instances, Savings Plans, storage optimisation, SaaS licence optimisation, and cost reduction. Develop budgeting, forecasting, chargeback, showback, and cost allocation models. Build...