Outside Spy
Wolverhampton, UK
Data Quality Analyst (Customer Experience Focus) OUTSIDE IR35 CONTRACT Remote - Some trips to West Midlands An exciting opportunity for a Data Quality Analyst to play a key role in improving Customer Experience through high-quality, trusted data. This role will focus on monitoring, analysing, and enhancing data quality across customer journeys-ensuring accuracy, consistency, and completeness to support better insights and decision-making. Working closely with CX, Data, and Business teams, they will identify issues, track trends, and drive continuous improvement in how customer data is captured and used. Key Responsibilities: Monitor and report on Data Quality across customer data and CX touchpoints Identify data issues, root causes, and opportunities for improvement Support Data Governance and Data Stewardship initiatives Work with stakeholders to improve data capture, processes, and standards Deliver clear, actionable insights to enhance Customer...