£250 - £300 per day
Outside Spy
Leicester, England, United Kingdom
Call Centre Analyst (Dynamics 365) – Urgent Outside IR35 Contract Role Type: 4-Month Initial Contract (Strong potential to extend) Rate: £250 - 300 per day Outside IR35 Location: Leicester (2 days a week) About Our Client We are partnering with a high-profile, rapidly evolving organisation currently navigating a major digital transformation. Following a recent enterprise-wide roll-out of Microsoft Dynamics 365 , they require a Call Centre Analyst to spearhead a critical 4-month stabilisation project. Reporting directly to the Head of Customer Service & Experience, this is a highly visible, hands-on role. If you are a trouble-shooter who thrives in a fast-paced, post-go-live environment and loves turning data into immediate operational fixes, this is the project for you. The Brief: Key Priorities Our client needs someone who can hit the ground running on day one to deliver across five key pillars: Rapid Current State Assessment: Quickly get under the...