Outside Spy
Farnborough, UK
Job Description: * Define scope and objectives: Establish clear goals, success criteria, and boundaries for the ServiceNow deployment. * Develop project plan: Create timelines, milestones, dependencies, and resource allocation. * Stakeholder alignment: Identify sponsors, key users, and IT leadership; ensure buy-in and communication. * Risk management: Document risks, mitigation strategies, and escalation paths. * Budget and resource tracking: Monitor costs, licenses, and staffing against plan. * Vendor and partner coordination: Manage ServiceNow consultants, integrators, and third-party providers. * Quality assurance: Ensure testing, validation, and compliance checkpoints are met. * Progress reporting: Regular updates to leadership and stakeholders on status, issues, and achievements. * Cutover and go-live readiness: Coordinate final deployment activities, rollback plans, and support coverage. * Post-deployment review: Conduct lessons learned, performance metrics, and continuous...