Outside Spy
Milton Keynes, UK
Your new company You'll be joining a market-leading organisation with a nationwide presence and a strong reputation for innovation and customer service. The technology function is responsible for delivering cutting-edge solutions that enable operational excellence and support ambitious transformation programmes. Your new role As CRM Delivery Lead, you'll play a key role in a major CRM transformation programme, driving the successful implementation of a new platform across multiple business units. This is a hands-on delivery leadership role, working closely with cross-functional teams and suppliers to ensure milestones are met and business disruption is minimised. Key responsibilities include: Managing the delivery roadmap, milestones, and risks. Coordinating product, engineering, QA, data, and supplier teams. Supporting governance and reporting to senior stakeholders. Driving adoption and change management across the organisation. Promoting continuous improvement and...