8 customer service jobs found in London

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 Months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high-volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like to know more, please apply with...

I am currently looking for a Process Business Analyst, you'll be responsible for evaluating current-state processes, identifying opportunities for improvement, and delivering future-state process designs that enhance both customer and colleague experiences. You'll work across a variety of retail banking functions, supporting large-scale transformation initiatives and embedding best practice process management across the organisation. Key Responsibilities Analyse, map and document end-to-end business processes using BPMN or other recognised process modelling techniques. Facilitate workshops with business and technical stakeholders to understand current-state processes and define future-state operating models. Identify opportunities to simplify, standardise and automate processes across the bank. Produce high-quality process documentation, business requirements and impact assessments Support business change initiatives by ensuring process improvements align with...

Technical Product Manager - Government Role: Product Manager - Central Government Location: London 3 days per week Day rate: £525p/d Outside IR35 Want to play a part of one of the most exciting Government digital transformations and integrations of modern years? We're supporting a consultancy who is delivering a major platform re-model and integration for a Central Government Department and are looking to bring on board 2 Product Managers to own key client deliverables and product scope. Having recently placed the Programme Director for the workstream, I can assure of the talent of the team who will be supporting. From P3M and PMO, too the cloud, cyber and development team. The programme itself has executive sponsorship across a number of key Government departments, MOD & intelligence services. It represents a key move in multi-cloud, multi-tenant platform capabilities. They need two experience product managers who have delivered Government programmes...

Freelance Senior Product Designer, Fintech | Remote UK | £400/day | Outside IR35 | 6 months A fintech building a brand new digital banking product needs a freelance Senior Product Designer to own the operational, agent-facing side of the build. This is the engine room: the internal tooling the bank's own people rely on to serve customers. Think case management, agent help desks, manager dashboards and Customer 360 views. Complex, data-dense work where the detail decides how well the bank runs. You will be Embedded from day one, working end-to-end from journey mapping through to shipped screens. Multiple connected systems and real ambiguity from the start, so you bring the structure rather than wait for it. The split is roughly 50% UX and 50% UI, so you are as happy untangling a messy flow as sweating the detail on a dense screen. What you need: Senior product design experience, UX and UI in equal measure Fin-tech or financial services experience is a genuine must Solid...

Role: D365 CE Solution Architect Location: remote with occasional travel to client site IR35 Status: Outside IR35 The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. EXPERIENCE: - Must have over 15+ years of experience in Microsoft stack with strong experience working as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) - Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 CE (4.0, 2011, 2013, 2016, 365) - Lead the design of solutions with BAs, SME end-users and Dynanmics 365 Functional Lead to understand customers environment and...

Microsoft 365 Migration Consultant (Quest) - SC Cleared Contract: 2 Months Rate: £500-£550 per day (Outside IR35) Location: Fully Remote *Candidates must have active SC clearance for this role* The Role We are looking for an experienced Microsoft 365 Migration Consultant to join a fast-paced tenant migration project. Working remotely, you will take ownership of the technical discovery, produce detailed Low Level Designs (LLDs), and lead the delivery of a Microsoft 365 tenant-to-tenant migration using Quest migration tooling. The High Level Design (HLD) has already been completed, so your focus will be on engaging with the customer, validating requirements, producing the detailed implementation design, and successfully delivering the migration. Key Responsibilities Conduct technical discovery workshops with customer stakeholders Review the existing High Level Design and translate it into a comprehensive Low Level Design (LLD) Design and deliver a Microsoft 365...

Senior Python Backend Engineer £550/day Outside IR35 | 4 Months | Hybrid (Watford initially, then predominantly remote) We're working with an engineering-led technology business developing high-performance, Real Time platforms that process millions of events every minute for customers operating in mission-critical environments. This is a pure Python Back End engineering role focused on designing, building and improving scalable Back End services. This is not a Data Engineering, AI/ML or Cloud Engineering position. You'll be responsible for: Designing and developing production-grade Python Back End services Building scalable event-driven microservices Developing high-performance REST APIs using FastAPI Working with time-series and high-throughput data Solving complex production issues and improving system performance Refactoring and improving existing Python codebases Writing clean, maintainable and well-tested code We're looking for engineers with...