13 customer service jobs found in London

IT Manager - Outside IR35 Location: London (hybrid) VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger. This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one. IT Manager role Key Responsibilities: Act as the main liaison between internal stakeholders and external IT service providers (MSPs) Manage business-as-usual (BAU) IT operations across global offices Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment Handle escalations, approvals, and issue resolution across IT services Coordinate with end users, managing expectations and resolving issues efficiently Execute IT policies and ensure operational compliance IT Manager skills/experience required: Proven experience in an IT Manager role Strong background...

Business Analyst - Insurance Claims | £400 Per Day (Outside IR35) We're working with one of the UK’s most prestigious insurance powerhouses on this exciting opportunity. They are a market leader in risk management and are currently undergoing a massive digital overhaul of their core service offerings. Step into a high-impact Claims Transformation Programme where you will lead the charge in integrating cutting-edge claims automation tools with core policy administration and payment platforms. This is a chance to drive automation-led solutions in a fast-paced Agile environment, utilizing technologies like SQL, Jira, and Confluence to reshape customer outcomes. The Role Lead deep-dive analysis of current E2E claims processes to identify bottlenecks and opportunities for intelligent automation. Map complex To-Be future-state solutions that enhance control, compliance, and speed of delivery within a regulated environment. Act as the bridge between internal stakeholders...

IT Manager - Outside IR35 Location: London (hybrid) VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger. This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one. IT Manager role Key Responsibilities: Act as the main liaison between internal stakeholders and external IT service providers (MSPs) Manage business-as-usual (BAU) IT operations across global offices Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment Handle escalations, approvals, and issue resolution across IT services Coordinate with end users, managing expectations and resolving issues efficiently Execute IT policies and ensure operational compliance IT Manager skills/experience required: Proven experience in an IT Manager role Strong background...

IT Manager - Outside IR35 Location: London (hybrid) VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger. This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one. IT Manager role Key Responsibilities: Act as the main liaison between internal stakeholders and external IT service providers (MSPs) Manage business-as-usual (BAU) IT operations across global offices Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment Handle escalations, approvals, and issue resolution across IT services Coordinate with end users, managing expectations and resolving issues efficiently Execute IT policies and ensure operational compliance IT Manager skills/experience required: Proven experience in an IT Manager role Strong background working with Managed...

OUTSIDE IR35 CONTRACT Duration - 9-12 Months ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Lead Technical Specialist RF Engineer on a contract basis. Key Responsibilities Act as a technical advisor throughout the sales cycle, supporting customer engagement and delivering solution designs, bills of materials, and technical documentation Partner with business leaders and sales teams to support strategy execution through technical guidance, coaching and mentorship Collaborate with internal technical resource teams to efficiently deliver project outcomes and improve turnaround times Maintain current knowledge of system architectures and emerging technologies to provide relevant, customer-focused solutions Build and manage relationships with technology partners and vendors to support solution development and market positioning Deliver technical presentations, training sessions, and...

OUTSIDE IR35 CONTRACT Duration - 9-12 Months ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Lead Technical Specialist RF Engineer on a contract basis. Key Responsibilities Act as a technical advisor throughout the sales cycle, supporting customer engagement and delivering solution designs, bills of materials, and technical documentation Partner with business leaders and sales teams to support strategy execution through technical guidance, coaching and mentorship Collaborate with internal technical resource teams to efficiently deliver project outcomes and improve turnaround times Maintain current knowledge of system architectures and emerging technologies to provide relevant, customer-focused solutions Build and manage relationships with technology partners and vendors to support solution development and market positioning Deliver technical presentations, training sessions, and...

Eckoh  is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is...

Full job description Eckoh  is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement...

Business Analyst - Business Process Mapping, Salesforce - remote, 6 months, to £500 p/d outside IR35 A Business Analyst is required to work on the business process mapping as part of a large ERP data migration, Transformation programme. You will have extensive business analysis experience, ideally gained within a manufacturing/supply chain/logistics/retail environment, with excellent business process mapping (BPM), documentation experience with good knowledge of Salesforce. Any knowledge of ERP systems (SAP/Oracle/Dynamics/Infor/IFS) advantageous. You will have excellent stakeholder management, communication skills. The role will involve working on the migration of data from Legacy ERPs to a new ERP Infor and CRM Salesforce, liaising with the business, stakeholders, working closely with the customer services team, gathering requirements, producing functional specifications, As-Is', To-be', dealing with the business process mapping, documentation and producing the training...

Azure DevOps Engineer - 6-month contract - SC Cleared - London/Remote - Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps/Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering-bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (eg Terratest, Checkov) Azure Networking &...

Azure DevOps Engineer – 6-month contract – SC Cleared – London/Remote – Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps / Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering—bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (e.g. Terratest, Checkov) Azure Networking &...

Azure DevOps Engineer – 6-month contract – SC Cleared – London/Remote – Outside of IR35 My SC Cleared customer is seeking a highly skilled Azure DevOps / Platform Engineer with deep, hands-on experience in Azure-native engineering and advanced Infrastructure as Code (IaC) practices. This role is ideal for someone who operates at the intersection of DevOps and Software Engineering—bringing a strong development mindset to infrastructure design, automation, and testing. Key Skills & Experience from the Azure DevOps Engineer: Active SC Clearance ideal/lapsed considered Advanced Azure Engineering Strong experience designing for high availability Deep understanding of Azure-native services and architecture patterns Infrastructure as Code (IaC) Expert-level proficiency with Terraform and/or Bicep Strong focus on modularity, reusability, and maintainability Experience integrating automated testing frameworks (e.g. Terratest, Checkov) Azure Networking...

Role: Infrastructure Engineer OUTSIDE IR35 Hybrid model: 2-3 days on site Location: Milton Keynes Requirements: - The build and deployment of the VCF Components and Server Infrastructure - The configuration of NSX Rules to support Deployment - The hardening of the server and VCF environment to meet security standards - The build of network elements for the new v2 tenant environments to host workloads - Technical implementation to support application and server connectivity to external networks - Technical contribution to technical proposals for new and potential customers - Configuration of SOC integration for new and existing servers and VCF components -Active Directory, DNS, DHCP, PKI, Windows Server 2019-25