4 customer service jobs found in London

Service Desk Engineer - London 3 month contract £350 - £375 p/d - outside IR35 Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you 'll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc. across multiple sites. You will be working within a small and friendly IT team of very capable individuals dealing with tickets logged from internal users and resolving or escalating when required. It 's a busy environment where you 'll be given the opportunity to rapidly progress your technical exposure. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 Months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high-volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like to know more, please apply with...

Freelance Senior Product Designer, Fintech | Remote UK | £400/day | Outside IR35 | 6 months A fintech building a brand new digital banking product needs a freelance Senior Product Designer to own the operational, agent-facing side of the build. This is the engine room: the internal tooling the bank's own people rely on to serve customers. Think case management, agent help desks, manager dashboards and Customer 360 views. Complex, data-dense work where the detail decides how well the bank runs. You will be Embedded from day one, working end-to-end from journey mapping through to shipped screens. Multiple connected systems and real ambiguity from the start, so you bring the structure rather than wait for it. The split is roughly 50% UX and 50% UI, so you are as happy untangling a messy flow as sweating the detail on a dense screen. What you need: Senior product design experience, UX and UI in equal measure Fin-tech or financial services experience is a genuine must Solid...