2 business analyst jobs found in London

I'm currently recruiting for an experienced Business Central Test Analyst to join a major Microsoft Dynamics 365 Business Central implementation programme. This is an opportunity to support a large-scale ERP transformation, working closely with project stakeholders to ensure the successful testing and delivery of a new D365 Business Central solution. Contract Details £300 per day Outside IR35 Initial 6-month contract Fully remote Immediate start available Responsibilities Create and execute test plans, test scripts and test cases Coordinate System Integration Testing (SIT), End-to-End Testing and User Acceptance Testing (UAT) Record, manage and track defects through to resolution Work closely with Business Central consultants, developers and key business stakeholders Support users during UAT and go-live activities Ensure testing documentation and reporting is maintained throughout the project Required Experience Previous experience testing Microsoft Dynamics 365...

Customer Service Transformation Consultant (Contract) £400-£500pd 3-Month Contract Outside IR35 (Likely long-term extension following the initial roadmap) WFH/Hybrid/Oxfordshire I Immediate We are seeking an experienced Customer Service Transformation Consultant to support a major customer service transformation programme within a large UK organisation. This is an opportunity for someone who can quickly assess a complex customer service operation, identify the root causes behind performance challenges, and create a roadmap to drive meaningful change. We are looking for a practitioner who can move beyond analysis and help shape practical improvements that deliver measurable outcomes. The RoleWorking closely with operational leaders, technology teams and external delivery partners, you will establish a clear understanding of current customer service performance and identify opportunities to improve customer experience, operational efficiency and cost to serve.You will evaluate...