£140 per day
Outside Spy
Liverpool, UK
2nd Line IT Support Contractor - Liverpool - £140 per Day (Outside IR35) We are working with a well-known retail brand who are seeking a 2nd Line IT Support Contractor to join their team on a 3-month contract, based onsite in Liverpool . This is a fantastic opportunity to work in a lively, fast-paced environment, supporting a wide range of IT systems and users. The role is Outside IR35 and offers a daily rate of £140 . Key Responsibilities: Provide 2nd Line support across a Microsoft-based environment, including O365, Windows 10/11, and Active Directory. Troubleshoot and resolve hardware and software issues for end users. Manage user accounts, permissions, and access rights. Support and maintain laptops, desktops, printers, and mobile devices. Escalate complex issues to 3rd Line Support when necessary. Ensure all incidents and service requests are logged and updated within the ITSM tool. Maintain excellent communication with users throughout...