Outside Spy
Halifax, UK
Mosaic Trainer
We are looking for an experienced Mosaic Trainer to support the delivery and adoption of Mosaic within a local authority. You will design and deliver training to ensure staff are confident using new workflows and recording models, working closely with SMEs, operational leads, and technical teams to align training with project goals.
Role Purpose
Deliver Mosaic training across Adults, Children's, and Finance services
Develop training materials, guides, and e-learning content
Support a train-the-trainer approach to enable internal teams post go-live
Ensure training reflects operational and statutory requirements
Key Responsibilities
Conduct training needs analysis to inform rollout plans
Support UAT and early adopters with guidance and drop-in sessions
Maintain and update training content based on feedback and system changes
Evaluate training effectiveness and continuously improve delivery
Essential Skills &...