2 jobs found in Cheltenham

Business Analyst - SC Cleared - ITSM/SIAM/Operating Models/ServiceNow/Halo £500-£550pd Outside IR35 Business Analyst required with strong experience of creating/delivering operating models in an ITSM transformational environment., capable of operating across the full delivery life cycle-from discovery to implementation-whilst also contributing to strategic advisory work. Brings strong analytical thinking, structured problem-solving, and stakeholder engagement, supported by hands-on experience in operating model transformation and digital strategy. Equally comfortable gathering detailed business requirements as contributing to operating model design and technology-enabled change. Core Competencies 1. Business Analysis & Delivery Requirements elicitation using structured techniques (interviews, workshops, observation, process mapping, user stories). Experience identifying opportunities for workflow automation, self-service, AI-enabled decision support, or...

Strong soft skills and can operate confidently with the wider business Experience working on integration-heavy projects Salesforce Administrator (Service Cloud) Apex experience Salesforce Engineer / Administrator (Service Cloud) Contract: 6 Months initial with scope for extension to June/July 2027 Day Rate : £400- £500 per day (Outside IR35) Location: South West/ Mostly Remote - occasional onsite for meetings and workshops may be required Client : Well known Financial service company/ Pension provider Start : ASAP to late October We are seeking an experienced Salesforce Engineer / Administrator to support the ongoing development and optimisation of our Salesforce Service Cloud environment. This role is focused on hands-on Salesforce Administration, working closely with technical and business stakeholders to deliver robust Salesforce solutions, integrations and platform improvements. Key Responsibilities: Develop and...