16 it service delivery manager jobs found in Bristol

Capacity/Demand Manager +12 months + +On site in Hampshire/Corsham +DV cleared role - current active clearance is essential +Sole British national only - due to nature of the project +Outside IR35 We're seeking an experienced DV Cleared Demand & Capacity Manager to support the delivery of critical Defence services within a secure MOD environment. This is an excellent opportunity for someone with a strong background in Service Management who also has a solid understanding of technical infrastructure . You'll play a key role in ensuring demand is effectively forecast, prioritised, and aligned with available resources and service capability across a complex, business-critical environment. Working from either Hampshire or Corsham, you'll collaborate with technical teams, delivery managers, service owners, and Defence stakeholders to ensure services remain resilient, scalable, and aligned with operational priorities. The Role As Demand & Capacity Manager, you...

Capacity and Demand Manager 12 months + Hybrid in Hampshire/Corsham DV cleared role - current active clearance is essential Sole British national only - due to nature of the project Outside IR35 We're seeking an experienced DV Cleared Demand & Capacity Manager to support the delivery of critical Defence services within a secure MOD environment. This is an excellent opportunity for someone with a strong background in Service Management who also has a solid understanding of technical infrastructure . You'll play a key role in ensuring demand is effectively forecast, prioritised, and aligned with available resources and service capability across a complex, business-critical environment. Working from either Hampshire or Corsham, you'll collaborate with technical teams, delivery managers, service owners, and Defence stakeholders to ensure services remain resilient, scalable, and aligned with operational priorities. The Role As Demand & Capacity Manager, you...

IT Project Manager 6-12 month initial contract Outside IR35 Onsite full-time £450-500 per day We're looking for a confident, people-savvy IT Engagement Project Lead to take the reins on a portfolio of global IT initiatives, driving them from idea to delivery and ensuring real business value along the way. This is a hands-on role for someone who enjoys working at the intersection of technology, people and process, and who thrives in environments where collaboration, pace and change are the norm. You'll own projects end-to-end, leading cross‑functional teams (internal and third‑party) and ensuring delivery on time, on budget and to expectation. The Role: **Lead and motivate global project teams across the full project lifecycle **Define scope, manage requirements and evaluate technical solutions **Oversee configuration, commissioning, validation and acceptance **Support implementation and business change management **Produce clear project plans, reports and governance...

Network IT is currently looking for a Senior Project Manager to join our client within a period of transformation, to support them specifically with ServiceNow related workstreams.    In this role you'll be directly supporting, and deputising for the Programme Director, whilst working through complex change delivery across service transformation workstreams, utilising ServiceNow to make a positive impact to the business through technology.    You’ll own the end-to-end delivery of ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers.   What you'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams, suppliers and stakeholders Keeping delivery on track across scope, cost, resources, risks and...

Network IT is currently looking for a Senior Project Manager to join our client within a period of transformation, to support them specifically with ServiceNow related workstreams. In this role you'll be directly supporting, and deputising for the Programme Director, whilst working through complex change delivery across service transformation workstreams, utilising ServiceNow to make a positive impact to the business through technology. You'll own the end-to-end delivery of ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers. What you'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams, suppliers and stakeholders Keeping delivery on track across scope, cost, resources, risks and dependencies Making sure...

Network IT is currently looking for a Senior Project Manager to join our client within a period of transformation, to support them specifically with ServiceNow related workstreams. In this role you'll be directly supporting, and deputising for the Programme Director, whilst working through complex change delivery across service transformation workstreams, utilising ServiceNow to make a positive impact to the business through technology. You'll own the end-to-end delivery of ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers. What you'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams, suppliers and stakeholders Keeping delivery on track across scope, cost, resources, risks and dependencies Making sure...

Network IT is currently looking for a Senior Project Manager to join our client within a period of transformation, to support them specifically with ServiceNow related workstreams. In this role you 'll be directly supporting, and deputising for the Programme Director, whilst working through complex change delivery across service transformation workstreams, utilising ServiceNow to make a positive impact to the business through technology. You'll own the end-to-end delivery of ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers. What you 'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams, suppliers and stakeholders Keeping delivery on track across scope,...

Service Transition Manager Location: Milton Keynes Day Rate: Up to £625 per day Contract: 8 months IR35: Outside IR35 Onsite Requirement: 2–3 days per week onsite The Role We are seeking an experienced Service Transition Manager to join the IT Operations function within the Group IT Department, reporting to the Senior IT Service Manager . This is a key role supporting the transition of IT services within a large, complex organisation, with a particular focus on environments containing substantial legacy technology and organisations undergoing significant service model transformation. The successful candidate will be comfortable operating across multiple concurrent workstreams and will be able to establish effective relationships quickly across a broad and diverse stakeholder community. Key Experience Significant experience managing the transition of IT services within large, complex organisations . Strong experience working within substantial...

Service Transition Manager Location: Milton Keynes Day Rate: Up to £625 per day Contract: 8 months IR35: Outside IR35 Onsite Requirement: 2-3 days per week onsite The Role We are seeking an experienced Service Transition Manager to join the IT Operations function within the Group IT Department, reporting to the Senior IT Service Manager. This is a key role supporting the transition of IT services within a large, complex organisation, with a particular focus on environments containing substantial legacy technology and organisations undergoing significant service model transformation. The successful candidate will be comfortable operating across multiple concurrent workstreams and will be able to establish effective relationships quickly across a broad and diverse stakeholder community. Key Experience Significant experience managing the transition of IT services within large, complex organisations. Strong experience working within substantial legacy IT environments....

Service Transition Manager Location: Milton Keynes Day Rate: Up to £625 per day Contract: 8 months IR35: Outside IR35 Onsite Requirement: 2-3 days per week onsite The Role We are seeking an experienced Service Transition Manager to join the IT Operations function within the Group IT Department, reporting to the Senior IT Service Manager. This is a key role supporting the transition of IT services within a large, complex organisation, with a particular focus on environments containing substantial Legacy technology and organisations undergoing significant service model transformation. The successful candidate will be comfortable operating across multiple concurrent workstreams and will be able to establish effective relationships quickly across a broad and diverse stakeholder community. Key Experience Significant experience managing the transition of IT services within large, complex organisations. Strong experience working within substantial Legacy IT environments. Proven...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity,...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify...

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity, performance...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...

Server Tooling and Orchestration Specialist - Remote - Outside IR35 Must have or be eligible to obtain SC Clearance The role combines hands-on SCORCH runbook development and troubleshooting with PowerShell automation and integrations across ServiceNow, SCOM, Active Directory and Microsoft Entra ID. This position is suited to an experienced SCORCH specialist who understands enterprise automation and is comfortable taking ownership of critical production services within an ITIL-aligned environment. Server Tooling and Orchestration Specialist Responsibilities Administer, support and maintain Microsoft System Center Orchestrator (SCORCH) environments. Maintain the availability, health, performance and resilience of production and non-production SCORCH platforms. Design, maintain, test, deploy and optimise SCORCH runbooks. Develop and support PowerShell-based automation workflows for request fulfilment and operational automation. Diagnose failed automations, integration...

SC Cleared Oracle Database Administrator/DBA (Oracle 11g) - Remote UK- Outside IR35 - 3 months+ Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. My client is a global IT consultancy. They are seeking an experienced Oracle 11g Database Administrator to join a structured production support team responsible for maintaining business critical systems operating within a 24 by 7 live service environment. This role focuses on operational stability, incident resolution, performance optimisation and secure database management across a high availability Oracle estate. The Role You will provide 2nd and 3rd line database support for Oracle 11g databases supporting critical production services. Working closely with application support, infrastructure and service management teams, you will ensure availability, resilience and performance in line with agreed service levels. The position operates within a formal...