£200 - £250 per day
Outside Spy
Bicester, UK
1st Line Service Desk Analyst Location: Bicester | Rate: £200-£250 per day | IR35: Outside IR35 | Contract: Until 31st December | Working pattern: Office-based We're recruiting for an experienced 1st Line Service Desk Analyst to join a leading luxury retail organisation based in Bicester. This is an excellent contract opportunity for a customer-focused IT support professional who enjoys working in a busy, hands-on service desk environment. You'll act as the first point of contact for internal users, providing high-quality technical support across Microsoft, Apple and ServiceNow environments while helping employees stay productive and supported. About the role As a 1st Line Service Desk Analyst, you'll be responsible for responding to IT incidents and service requests, troubleshooting issues where possible and ensuring users receive a professional and efficient support experience. Key responsibilities Providing 1st Line IT support and resolving...