2 jobs found

Head of Service and Operations - Interim - Outside IR353 days per week onsite (Merseyside) Investigo are partnering with a leading organisation who are currently transforming technology. They are seeking an Interim Head of IT Service and Operations to lead a team of c. 30 providing 1st & 2nd Line support as well as IT Service Management capability within an end-user organisation. This role requires someone with the gravitas to work with senior stakeholders, whilst also having the ability to shape what great service looks like, down to 1st line support. You'll bring previous experience of managing IT Teams of a similar size and composition (service management and service desk). You'll be people centric, with a keen eye for getting to the root cause of problems and spotting trends and patterns in user issues, with a strong customer focus. You'll also bring a breadth of experience across ITIL disciplines and industry good practice.This role is a 6 month contract engagement and...

We are seeking an experienced Devops Lead (contract) to support the evolution of our cloud and application delivery strategy as we modernise our deployment, integration, and operational capabilities. This role will focus on building scalable, secure, and automated platform services that improve developer productivity, deployment consistency, operational resilience, and software delivery across engineering teams. The successful candidate will play a key role in transitioning from traditional infrastructure deployments toward modern cloud-native and platform engineering practices. Security will be a core component of the role, ensuring that platform services, deployment pipelines, and engineering standards are designed with secure-by-default principles. The role will help embed DevSecOps practices across the software delivery lifecycle, ensuring security controls are automated, repeatable, and integrated into engineering workflows rather than applied retrospectively....