£400 per day
Outside Spy
Durham, England, United Kingdom
Service Desk Engineer - Hybrid - £400/day Outside IR35 | Cisco | Windows | Powershell | Azure | AWS | Microsoft We are seeking an experienced Service Desk Engineer who is passionate about delivering exceptional customer experiences . This role is central to ensuring our clients feel informed, supported, and confident in the service they receive. The successful candidate will take a customer‑first approach to service delivery, communicating clearly and proactively throughout the entire ticket lifecycle. Alongside strong technical capability, the role requires a collaborative mindset, a genuine interest in technology, and a commitment to continuous improvement while supporting a diverse and growing global client base. £400 per day Outside IR35 Hybrid working, Durham 12-month contract Key Responsibilities • Act as a technical escalation point , providing guidance and support to junior team members through mentoring and knowledge sharing • Deliver...