3 jobs found in Uxbridge

IT SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 months Initially Day Rate: £300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house IT support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned...

Risk Refresh Project! Your new company A well-known technology-related company offers mostly remote working, to an Interim Risk Manager with RCSA project experience and experience of setting and monitoring Risk Appetite. Your new role 3-month assignment reviewing the current risk profile of the business. Updating and refreshing the Risk Register and setting and monitoring risk appetite. Support the Risk Manager in driving forward on a Risk Review/ RCSA Review and understand the current Risk Register, working closely with stakeholders across the business. Check the relevance of all risks and update accordingly, identify any new risks and produce a heat map and plot the risks. Provide a common-sense overview of the threshold of the risks and the potential/likely impact on the business, (low/high risk). Flag any urgent risks identified immediately. What you'll need to succeed Experience of delivering RCSA programmes which include risk identification...

Job Title: Housing Systems Trainer Contract - Outside IR35 Programme: Housing Systems Transformation Overview An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system. Key Responsibilities Design, develop, and deliver comprehensive training programmes for NEC Housing system users Deliver training across key modules, including: Assets Housing Advice Customer Services Support Services Go-Mobile (Assets, Housing Management) NEC Document Management (DM) Create engaging learning materials such as user guides, quick reference tools, and e-learning content Deliver training...