3 technical assurance lead jobs found in Remote

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...

Configuration Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers configuration baselines, change control, status accounting, verification, auditing and CMDB management. This position is suited to an experienced Configuration Manager with strong CMDB expertise who is comfortable working across development, quality assurance, systems engineering and senior stakeholder teams. Configuration Manager Responsibilities Identify, categorise, track and maintain Configuration Items (CIs), including servers, software, infrastructure and technical documentation. Establish and maintain hardware, software and system configuration baselines. Control configuration changes and ensure changes follow agreed governance, approval and implementation processes. Support or lead Change Advisory Boards (CABs) and Configuration Control Boards (CCBs) where required. Maintain accurate historical and current configuration records to provide full traceability. Manage and maintain...

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential...