Outside Spy
Remote (Remote , UK)
SC Cleared Service Delivery Manager- Remote DOE outside IR35 I am looking for a SC Cleared Service Delivery Manager to join a defence organisation for an initial 6 months. You will need to have active current SC Clearance to be suitable for this position. Own incident resolution end to end - manage technical incidents through to closure, ensuring tickets progress in a timely way and that stakeholders always know where things stand. Map and improve processes - review end-to-end business and technical processes, identify friction and waste, and optimise them to improve service delivery and operational efficiency. Spot solutions, not just problems - identify opportunities for technical solutions and recommend practical improvements to ways of working. Act as a trusted adviser - provide consultancy and guidance to the engineering community on service management best practice and process improvement. Work across boundaries - collaborate with cross-functional...