£500 - £550 per day
Outside Spy
Remote (United Kingdom)
Role: Senior Service Designer/Lead Service Designer Location: Fully Remote (UK) Contract Length: 6 months Day Rate: £500 - £550 per day IR35 Status: Outside IR35 The Opportunity We are currently seeking experienced Senior and Lead Service Designers to join a high-profile digital transformation programme. This is an exciting opportunity to help shape and improve end-to-end services, ensuring they meet user needs while delivering measurable business outcomes. Working within multidisciplinary agile teams, you will play a key role in designing, mapping and optimising complex customer and operational journeys across a large-scale transformation environment. Key Responsibilities Lead service design activities across multiple workstreams and products. Design and improve end-to-end services informed by user research and evidence. Create service blueprints, journey maps, ecosystem maps and operating models. Facilitate workshops and stakeholder engagement...