2 customer service jobs found in London

£600-£700 per day | Outside IR35 | 3-6 months initial | London hybrid - 2-3 days onsite per week | ASAP start S2R are seeking an experienced Solution Architect to support a major customer loyalty and rewards transformation programme. The role will focus on defining the end-to-end architecture across a Salesforce-led ecosystem, customer identity services, enterprise integrations, APIs and mobile experiences. You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to drive architectural decisions will be essential. Responsibilities Define and maintain the end-to-end solution architecture across the rewards portal and wider Salesforce ecosystem. Design integration patterns across Salesforce, customer identity, APIs, mobile applications and enterprise platforms. Translate business and technical requirements into scalable, resilient and maintainable solution designs. Define the architecture...

£600-£700 per day | Outside IR35 | 3-6 months initial | London hybrid - 2-3 days onsite per week | ASAP start S2R are seeking an experienced Solution Architect to support a major customer identity, consent and preference management programme. The role will focus on defining the end-to-end architecture across CIAM, Azure AD B2C/Entra External ID, authentication, federation and customer privacy capabilities. You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to influence identity and platform design decisions will be essential. Responsibilities Define and maintain the end-to-end solution architecture across CIAM, consent and preference management capabilities. Design customer identity solutions using Azure AD B2C and Microsoft Entra External ID. Define authentication, federation, registration, login and account recovery journeys. Translate business, customer and regulatory...