7 customer service jobs found in London

Senior Observability Engineer (Dynatrace) 6 months Remote Market rates - outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform:...

Senior Observability Engineer (Dynatrace) 6 months Remote Market rates - outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders.  Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the...

Salesforce Consultant | £400 - £500 | Outside IR35 | 6 Months | Fully Remote We're recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis. Key Responsibilities Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches. Configure scalable Sales Cloud processes supporting high-volume customer journeys and workflows. Build secure integrations between Salesforce and a range of core systems. Ensure solution designs follow Salesforce best practices and governance standards . Collaborate with cross-functional teams to deliver successful project outcomes. If this Salesforce Consultant role sounds like a good fit and you'd like...

Technical Product Manager - Government Role: Product Manager - Central Government Location: London 3 days per week Day rate: £525p/d Outside IR35 Want to play a part of one of the most exciting Government digital transformations and integrations of modern years? We're supporting a consultancy who is delivering a major platform re-model and integration for a Central Government Department and are looking to bring on board 2 Product Managers to own key client deliverables and product scope. Having recently placed the Programme Director for the workstream, I can assure of the talent of the team who will be supporting. From P3M and PMO, too the cloud, cyber and development team. The programme itself has executive sponsorship across a number of key Government departments, MOD & intelligence services. It represents a key move in multi-cloud, multi-tenant platform capabilities. They need two experience product managers who have delivered Government programmes...

£600-£700 per day | Outside IR35 | 3-6 months initial | London hybrid - 2-3 days onsite per week | ASAP start S2R are seeking an experienced Solution Architect to support a major customer loyalty and rewards transformation programme. The role will focus on defining the end-to-end architecture across a Salesforce-led ecosystem, customer identity services, enterprise integrations, APIs and mobile experiences. You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to drive architectural decisions will be essential. Responsibilities Define and maintain the end-to-end solution architecture across the rewards portal and wider Salesforce ecosystem. Design integration patterns across Salesforce, customer identity, APIs, mobile applications and enterprise platforms. Translate business and technical requirements into scalable, resilient and maintainable solution designs. Define the architecture...

£600-£700 per day | Outside IR35 | 3-6 months initial | London hybrid - 2-3 days onsite per week | ASAP start S2R are seeking an experienced Solution Architect to support a major customer identity, consent and preference management programme. The role will focus on defining the end-to-end architecture across CIAM, Azure AD B2C/Entra External ID, authentication, federation and customer privacy capabilities. You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to influence identity and platform design decisions will be essential. Responsibilities Define and maintain the end-to-end solution architecture across CIAM, consent and preference management capabilities. Design customer identity solutions using Azure AD B2C and Microsoft Entra External ID. Define authentication, federation, registration, login and account recovery journeys. Translate business, customer and regulatory...

Senior Software Engineer - Kotlin & Coroutines. £500/day LTD CO OUTSIDE IR35. 100% REMOTE. An interest in AI (Agentic AI, AI tooling, Claude, Codex or Co-Pilot) highly advantageous but not essential. We are looking for a Senior Backend Engineer (Kotlin & Coroutines essential) to build the integrations that connect AI companion with senior care and hospital software platforms. In this role, you will design, build, and maintain robust Back End services and integrations that enable seamless data exchange between the company and partner systems. You'll take end-to-end ownership of integration projects-from discovery and architecture through implementation, deployment, and continuous improvement. Key Responsibilities for the Kotlin & Coroutines Developer are: Design, develop, and maintain integrations between my clients platform and third-party healthcare and senior care software systems. Build scalable, secure, and maintainable Back End services and APIs using...