Outside Spy
London, UK
Service Architect - Contract OUTSIDE IR35 - Market Rate £ DOE - London We are looking for a Service Architect to join a client based out of London to help deliver the service framework and model for an Azure Virtual Desktop with a focus on processes around Joiner-Mover-Leaver Key Responsibilities Define the end-to-end service for AVD, including SLAs, support tiers, service catalogue entries, runbooks, and operational guidelines. Create JML workflows, provisioning processes, access controls, and operational procedures aligned with ITSM standards. Develop workflows for incident, problem, request, and change management relating to the Azure Virtual Desktop. Work across multiple teams to ensure relevant governance Ensure service design aligns with Azure best practices and governance. Skills needed to succeed Strong understanding of Azure Virtual Desktop, Azure core services, identity and access management etc Proven experience designing or managing enterprise...