£475 per day
Outside Spy
Lincoln, UK
Power BI Contractor - Dynamics 365/Contact Centre Outside IR35 | £475 per day | 6-Month Contract Hybrid: 2 days per week onsite - Lincoln Contract Overview I am seeking an experienced Power BI Contractor to deliver operational and performance reporting for a Dynamics 365 Customer Service/Contact Centre environment. This is a hands-on role focused on building high-quality, performant Power BI models and dashboards that support service operations, leadership reporting, and KPI visibility. The role is Outside IR35 , offered on an initial 6-month contract , paying £475 per day , with 2 days per week onsite in Lincoln . Key Responsibilities Design and build Power BI datasets and dashboards using: DAX Power Query (M) Star-schema data models Develop reporting directly from Dynamics 365/Dataverse , including: Standard and custom tables Relationships and option sets Deliver Customer Service/Contact Centre reporting , including: Cases, queues, SLAs Agent...