Outside Spy
Kingston upon Thames, UK
Target Operating Model (TOM) Architect (Government) Government client is seeking an experienced TOM Architect to support a major public-sector transformation programme. The high-level operating model is in place; we now need a specialist who can translate it into detailed, practical designs that will shape how services, functions, and governance operate in the future. Key responsibilities Develop a new decision-rights framework and governance model suitable for a complex public-sector environment Build detailed capability and functional models across enabling functions and delivery units Design service models for centrally delivered services, including funding approaches, demand management, prioritisation, and service standards Map cross-functional workflows and integration points to ensure coherent, end-to-end service delivery Define transition states and pathways from current to future operating model What you’ll bring Strong experience in public-sector TOM design...