£450 - £600 per day
Outside Spy
Hybrid (London, UK)
Full job description
Lead the transformation of customer engagement through cutting-edge AWS Connect solutions in this senior technical role.
Salary: £450 - 600 per day
AWS Connect Solutions Architect / Lead Engineer
£450 - £600 per day | Outside IR35 | Fully Remote | Initial 6-Month Contract
The Opportunity
You'll be brought in to strengthen the current structure, provide senior technical ownership of AWS Connect, and support multiple squads who need specialist expertise.
The business currently uses the platform across telephony and webchat, with ambitions to extend usage into wider customer service and engagement channels.
Key Responsibilities
Lead the engineering strategy and roadmap for the AWS Connect platform
Act as the senior technical SME across multiple product squads
Design scalable, secure, and efficient AWS Connect solutions
Improve and optimise existing telephony and webchat capabilities...