£500 - £600 per day
Outside Spy
Hybrid (London SW1P 1RT, UK)
Full job description
Salary: £500 - 600 per day Reference: 116841
We’re looking for an ITSM Programme Manager to deliver a modern, unified Global Service Desk platform to improve service consistency, visibility, and user experience across all regions.
Location: London HQ (Hybrid Working)
Pay Rate: £500–600 Outside IR35
Contract Length: 6 Months Initially
You will lead the initiative end-to-end , from requirements and vendor selection through to implementation and global rollout -ensuring the solution meets business needs and supports effective IT operations.
Key Responsibilities:
Establish and operate effective programme governance, ensuring clear decision-making, escalation paths, and alignment to the evolving global service model.
Develop and maintain integrated programme plans, tracking milestones, dependencies, risks, and impacts on operating...