3 customer service jobs found in Hybrid, hybrid

Full job description Lead the transformation of customer engagement through cutting-edge AWS Connect solutions in this senior technical role. Salary:  £450 - 600 per day AWS Connect Solutions Architect / Lead Engineer £450 - £600 per day | Outside IR35 | Fully Remote | Initial 6-Month Contract The Opportunity You'll be brought in to strengthen the current structure, provide senior technical ownership of AWS Connect, and support multiple squads who need specialist expertise. The business currently uses the platform across telephony and webchat, with ambitions to extend usage into wider customer service and engagement channels. Key Responsibilities Lead the engineering strategy and roadmap for the AWS Connect platform Act as the senior technical SME across multiple product squads Design scalable, secure, and efficient AWS Connect solutions Improve and optimise existing telephony and webchat capabilities...

Eckoh  is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is...

Full job description Eckoh  is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement...