Outside Spy
Cheltenham, Gloucestershire, UK
Service Delivery Manager (eDV Cleared) Location: Cheltenham (Primary) with occasional travel to other customer sites Rate: £500-p/d - potentially higher for the perfect candidate Contract: 6 months IR35: Outside IR35 Clearance: e DV Clearance required About the Role We are seeking an experienced S ervice Manager to manage the delivery of a critical Cross Domain Service for a UK Government customer. Based primarily on-site in Cheltenham, you will lead a team of up to 10 engineers and act as the primary on-site representative, working closely with customer stakeholders and third-party suppliers. You will be responsible for the day-to-day management of the service, ensuring operational excellence, high customer satisfaction, and continuous service improvement. Key Responsibilities Manage and lead a team of up to 10 engineers supporting the cross-domain system Own incident management, ensuring timely response and effective resolution Oversee problem...