2 jobs found in Birmingham

We 're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35 - Hybrid working 1-2 days per month on site - 3 - 6 Month contract The Role (Outside IR35) You will be responsible for maintaining and supporting a live Amazon Connect estate while leading a structured handover. Alongside BAU responsibilities, you will contribute to the transition into a new contact centre platform (CXone), ensuring continuity and a well-documented, supportable environment. Key Responsibilities Provide day-to-day support across Amazon Connect voice, email and chat channels Manage BAU activity, including incidents, defects, backlog and...

ERP/Oracle Financials Project Manager - 6 months Initial - Hybrid (Midlands) - Outside IR35 VIQU have partnered with a leading enterprise organisation undergoing a large-scale Finance transformation programme centred around Oracle Fusion and wider ERP delivery. As part of a critical implementation phase, we are seeking a hands-on ERP/Oracle Financials Project Manager who is comfortable operating within the detail of complex ERP and Finance transformation programmes, helping drive workstreams through testing, readiness, cutover, Go-Live and stabilisation. This role is less focused on high-level governance and more suited to someone who enjoys coordinating delivery, managing dependencies, challenging workstreams, and helping programmes get over the line within fast-moving environments. The Role: The successful ERP/Oracle Financials Project Manager will support Finance-focused ERP workstreams across implementation, business readiness, transition and operational delivery...