Outside Spy
Andover SP11, UK
Greetings from Response Informatics!! We are currently hiring a Senior Engineer (BMC Helix Architect) for an exciting client engagement. Role: Senior Architect (BMC Helix Architect) Location: Andover UK (Hybrid – 2 days per week mandatory at the client site ) Position: Contract (Outside IR35) Clearance: Active SC Clearance ( Mandatory) Please ensure: CV is a maximum of 3 pages Font size: 11 Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. Act as Level 3 escalation point;...