EPOS Engineer - CRAWLEY - CONTRACTOR (OUTSIDE IR35) at Complete Business Solutions, Crawley , £115 - £135 per day

£115 - £135 per day
  • Outside Spy
  • Crawley, UK
  • Feb 17, 2021
Duration not stated

Contract Description

About Us:

Complete Technical Solutions are market leaders in the provision of managed IT services to the retail and hospitality sectors. We thrive on delivering customer satisfaction providing them with installation, maintenance, repairs, configuration and staging for all IT products. Making us one of the most highly sort after IT services for some of the UKs largest retailers.

With the help of our hard working, dedicated staff we have been able to provide customers with outstanding services and are now looking to expand our team further.

Job Overview:

The work is based on the customers sites and involves driving to various sites daily to perform the replacement and swap out of customer retail IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends. Typically calls will be scheduled between 08.30 and 17.30 although shift pattern may cover 0700-2100 Customer dependant.

Key Tasks and Responsibilities:

  • Provide on-site swap out services ensuring adherence to Customer contract commitments.
  • Provide a professional approach to all Complete Technical Solutions customers and adhering to all onsite and local escalation procedures.
  • Collection of all parts as necessary to complete installations, from the nearest courier drop/depot.
  • Ensure all van stock is maintained and regularly audited.
  • Ensure the process and procedures for all parts whether broken, needing repair, or returning are strictly followed.
  • Carry out any project support and installation work as required by the business
  • Ensure that use of the Company call management system, via Web or mobile access is utilised correctly
  • All paperwork to be completed exactly to customer requirements.
  • Ensure that you follow all the documentation and procedures to fulfil the role at all times.
  • Support colleagues where necessary at Head Office and in the field ensuring quality criteria is maintained at all times.
  • Ensure you comply with all Health and Safety processes and procedures necessary to the role and, especially whilst on customer sites. In addition to maintaining up to date certifications as directed by the company.
  • Ensure that the van stock you have is up to date and correct.
  • Maintain company vehicle in a legal and roadworthy condition at all times.
  • Attend Head Office periodically for meetings and training as and when requested to do so.

Skills and Attributes (Essential):

  • Excellent written and spoken English
  • Excellent communication skills
  • Excellent organisational skills
  • Able to demonstrate a good understanding of managing difficult people and situations
  • Good Analytical Skills
  • Technical Engineering / IT Product repair (Desirable)

Contractor / Ltd Company requirements (Essential):

  • Must be registered as a Limited Company or invoice through umbrella company
  • Must provide vehicle and PDA
  • A day rate and per mile expenses for fuel are available.
  • Compensation to be provided for parking or additional costs levied for business requires
  • A full DBS check and financial check will be completed prior to starting with the business as a supplier
  • An IR35 determination will be required before contract initiation.

Reference ID: CTSCNT0012021

Contract length: 6 months

Job Types: Full-time, Contract

Salary: £115.00- £135.00 per day