User Researcher | Outside IR35 at SR2 - Socially Responsible Recruitment, London, 6 Months, £400-£425 per day

User Researcher | Outside IR35

We are looking for an experienced User Researcher to support the continued development of an innovative digital search product. You will work alongside product, business and technical specialists to understand how users interact with the service, test new ideas and ensure future improvements are grounded in clear research evidence.

You will lead research activities throughout the product life cycle, using a blend of qualitative and quantitative methods to uncover user needs, behaviours and challenges. Your findings will directly influence product priorities, backlog development and the exploration of new applications for AI-enabled and semantic search technology.

• Design and deliver research using interviews, surveys, diary studies and usability testing.
• Recruit and engage users from across the organisation to understand their experiences and real-world needs.
• Analyse research data and translate findings into practical recommendations, user stories and backlog items.
• Work closely with the Product Manager and delivery team to shape priorities and product enhancements.
• Investigate potential new use cases for semantic search, assessing user value, business benefits and suitability.
• Present evidence and research findings clearly to product, business and technical stakeholders.

• Previous experience as a User Researcher within a digital or technology environment.
• Strong knowledge of qualitative and quantitative research techniques.
• Hands-on experience conducting user interviews, surveys, diary studies and usability testing.
• Ability to synthesise complex findings into clear insights and recommendations.
• Experience converting user needs and feedback into user stories or product requirements.
• Strong stakeholder engagement, facilitation and communication skills.
• Experience collaborating with Product Managers, Business Analysts, Designers and technical teams.

• Research experience involving artificial intelligence, search technology, data products or other emerging technologies.
• Exposure to semantic search or knowledge-discovery platforms.
• Previous experience working within a complex, regulated or public-sector organisation.

• Contract role - 6 months
• IR35 Status: Outside IR35
• Rate: £400-425
• Location: Remote

If you are an experienced User Researcher who enjoys turning evidence into meaningful product improvements, please apply with your latest CV.