Change Manager at Gerrard White, Manchester, 6 Months, £Contract Rate

Change Manager

Contract | Outside IR35 | Insurance | IT Transformation | Business Change | Change Function

We are looking for an experienced Change Manager to provide specialist change management services to a major insurance organisation delivering a significant Group Simplification and transformation programme.
While the programme includes substantial IT and technology-led change, its success will ultimately be measured by how effectively that change is adopted and Embedded across the business. The Change Manager will therefore focus on ensuring that new systems, processes, ways of working and organisational changes translate into sustainable business outcomes.

A key element of the engagement will also be helping to establish and mature the organisation's change management capability, creating a consistent and repeatable approach to managing change across future programmes.

Key Deliverables

The Change Manager will be responsible for delivering agreed change outcomes, including:

• Development and delivery of the change management strategy and approach for major technology and business transformation initiatives.
• Assessment of the business impact of IT-led change across people, processes, operating models, roles and ways of working.
• Development of detailed change impact assessments, stakeholder plans, readiness assessments and adoption strategies.
• Establishment of appropriate measures to assess whether change has been successfully adopted and Embedded within the business.
• Identification of adoption risks, resistance and areas where intended changes are not translating into day-to-day business behaviours.
• Development of interventions to improve adoption and ensure the expected business benefits of technology investments are realised.
• Definition and implementation of a change management framework, methodology, governance and toolkit that can be used across the organisation.
• Support in establishing a sustainable change management function/capability, including defining roles, responsibilities, governance and engagement models.
• Development of approaches for business readiness, communications, stakeholder engagement, training and post-implementation adoption.
• Production of clear change reporting and recommendations for programme and senior leadership stakeholders.

Experience RequiredWe are looking for an established Change Manager with demonstrable experience of:

• Delivering change across large-scale, complex IT and technology transformation programmes.
• Managing the business impact of technology-led change, rather than focusing solely on technical implementation.
• Ensuring change is successfully adopted, Embedded and sustained following implementation.
• Establishing or significantly developing a Change Management function or Centre of Excellence.
• Designing change methodologies, frameworks, governance, toolkits and standards.
• Business readiness, change impact assessment, stakeholder engagement and adoption planning.
• Defining and measuring change adoption and effectiveness.
• Working across complex organisations with multiple business functions and stakeholder groups.
• Operating credibly with senior programme, technology and business leadership.
• Experience of organisations undergoing significant technology, operating model or structural transformation.

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