Salesforce Admin (Mid level) - Contract Outside IR35 - Newbury, UK at Cactus IT Solutions UK Ltd, Newbury, 6 Months, £Contract Rate

Please Note : The client is looking for Med level candidates who has over all below 6 Years of experience

Main purpose of role:

• The Senior Salesforce Administrator will lead the configuration, customisation, and administration of Gamma's Salesforce platform, ensuring the platform supports strategic business goals, drives operational excellence, and evolves in line with business needs.

Key responsibilities:

• Own and perform advanced org maintenance tasks including proactive health checks, optimizer analysis, release readiness evaluation, and third-party app governance.
• Lead the impact assessment and execution of each Salesforce tertiary release (Spring, Summer, Winter), ensuring risks are identified, changes are prioritised, and user enablement is planned and delivered effectively.
• Deliver business change initiatives aligned with strategic business objectives, ensuring scalable and future-proofed Salesforce solutions are implemented.
• Champion the use of automation to drive efficiency and consistency across business processes, leading the design, build, optimisation, and maintenance of advanced Flow solutions.
• Demonstrate deep expertise in Salesforce Flow design patterns, sub flows, fault handling, and best practices.
• Provide expert-level support to the business, acting as an escalation point for critical issues while ensuring service resolutions meet or exceed agreed service level agreements (SLA).
• Build, refine, and govern the creation of complex reports, dashboards, and analytics solutions to drive insight-led decision-making across the business.
• Create and maintain high-quality, standardised documentation to support to the DevOps Team knowledge base and standard operating procedures.

Key skills:

Skill

Detail

Problem solving

• Lead the diagnosis of platform performance issues, data quality challenges, and user adoption barriers.
• Design sustainable and scalable solutions to complex challenges.
• Monitor and proactively improve platform performance.

Decision making

• Lead decision-making based on Salesforce platform best practices.
• Prioritise and manage work autonomously, balancing multiple priorities and stakeholder needs.
• Anticipate and mitigate risks through proactive planning and early intervention.

Innovation

• Stay at the forefront of Salesforce platform innovations, ecosystem changes, and emerging technologies.
• Drive a culture of continuous improvement, leveraging best-in-class tools, automation, and patterns.

Communication

• Partner effectively with business stakeholders across Sales, Finance, Propositions, and Business Change.
• Engage with technical and non-technical teams to ensure shared understanding and collaborative delivery.

Interpersonal

• Exhibit excellent communication and influencing skills to manage diverse stakeholder groups.
• Mentor other Salesforce team members and contribute to the development of the wider DevOps capability.

Financial

• There is no financial responsibility for this role.

Key relationships:

• DevOps Direct Team

Lead collaboration with the DevOps Team to ensure Salesforce platform stability, scalability, and support alignment with integrated systems